What are the responsibilities and job description for the Sales Position position at Lawn Doctor Southeast Grand Rapids?
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Lawn Doctor is looking for a motivated and goal-oriented Sales Consultant to join our team. This position will involve generating leads, qualifying prospects, closing sales, and maintaining customer relationships.
Key Responsibilities:
- Inbound & Outbound Calls & Leads: Answer inbound calls from potential customers, qualify leads, and convert inquiries into sales.
- Follow-up: Make outbound calls to follow up on estimates
Customer Relationship Management:
- Build and maintain customer relationships, ensuring satisfaction and addressing concerns promptly.
- Identify upsell opportunities based on customer needs and service history to increase customer retention and lifetime value.
- Actively support the customer service and technician teams to ensure seamless service delivery and client satisfaction.
Performance & KPI Tracking:
- Meet and exceed sales goals for monthly/annual sales volume.
- Achieve conversion rates that align with company targets.
- Manage upselling responsibilities to retain customers and satisfy their lawn care needs.
- Ensure daily, weekly, and monthly sales targets are met and contribute to seasonal growth.
Qualifications:
- Sales Experience: 1 year of experience in sales or customer service, with a proven ability to close deals and meet performance targets.
- Communication Skills: Strong verbal and written communication skills to interact effectively with customers and team members.
- Organizational Skills: Excellent time management and ability to handle multiple tasks and priorities.
- Problem-Solving: Able to address customer objections and provide clear, actionable solutions.
- Tech-Savvy: Comfortable using Microsoft Office tools (Outlook, Excel) and CRM software (training provided).
- Preferred Skills: Knowledge of agronomy, landscaping, or the lawn care industry is a plus.
Work Environment:
- Location: Primarily office-based, with occasional field visits required.
- Dynamic Team: Work alongside a supportive, close-knit team focused on achieving sales goals and customer satisfaction.
- Growth Opportunities: As the company grows, there will be opportunities for career advancement, including leadership roles within the sales department.
If you're looking for a dynamic, supportive work environment with opportunities to grow, apply now to join the Lawn Doctor team!
Salary : $40,000 - $50,000