What are the responsibilities and job description for the Calling All Green Thumbs! Field Service Technician position at Lawn Doctor?
Field Service Technician
Lawn Doctor’s Field Service Technicians play a key role in providing expert lawn, tree and shrub, and outdoor pest services. Responsibilities include applying treatments, troubleshooting issues, keeping accurate service records, and ensuring customer satisfaction through clear communication. If you’re motivated, eager to learn, and passionate about providing top-quality service, we’d love to have you on our team! Training and ongoing support will be provided to help you succeed in this role.
About Lawn Doctor of Boston, South Shore, & Cape Cod
With over 37 years of experience, Lawn Doctor is a trusted leader in lawn, tree and shrub, and outdoor pest control services. Based in Hanson, Massachusetts, we are a family-owned business rooted in values of accountability, honesty, and excellence. Our mission is to enhance our customers' outdoor spaces, creating vibrant, healthy environments, while fostering a supportive culture for our employees. We empower our team to deliver exceptional service and develop professionally. As we look ahead, we are committed to innovation and expansion, ensuring continued growth and success.
Objectives:
- Provide high-quality lawn and property services, ensuring proper treatment and care.
- Diagnose and treat lawn issues, such as diseases and insect damage, offering expert advice to customers.
- Maintain customer loyalty through professionalism and attentive service.
- Use a mobile device to manage daily schedules, service reports, and customer information.
- Operate company vehicles and equipment safely and effectively.
- Follow all company policies, procedures, and safety guidelines.
- High school diploma or equivalent.
- Valid Massachusetts driver’s license with a clean driving record.
- Ability to lift up to 50 lbs. and operate spreaders and pull hoses.
- Ability to walk or stand for extended periods.
- Ability to operate a motor vehicle for extended periods.
Desirable Skills (Not Required):
- Knowledge of lawn care, plant health, or pest control.
- Experience in landscaping or labor roles.
- Strong time management skills.
- Familiarity with using a mobile device to manage a service schedule.
Licensing:
Although most of our services require a Massachusetts Pesticide Applicator’s License, it is not required to apply! This makes the Field Service Technician position ideal for candidates with all experience levels. Upon hire, we provide the necessary training, exam coordination, and cover the exam cost (up to two attempts).
Work Schedule:
- Full-time position, Monday through Friday, with overtime opportunities.
- Saturday work during peak seasons (Spring & Fall).
Compensation:
- Hourly rate: $20.00-$28.00, based on qualifications, experience, and licensing.
- Eligible for department incentives, production bonuses, and a year-end bonus.
- $1,500.00 signing bonus for new hires with a Massachusetts Pesticide Applicator’s License.
Perks & Benefits:
- Health, dental, and vision insurance (60% employer-paid)
- Life & AD&D Insurance
- LTD Coverage
- Paid Time Off
- Simple IRA with employer match
- Fitness club membership discount
- Employee recognition platform with bonus opportunities
- Monthly production bonuses
- Year-end bonus based on individual and company performance
Join Our Team!:
Lawn Doctor recognizes the strength in diversity and is committed to fostering an inclusive, supportive workplace where all employees are respected and valued for who they are. As an equal opportunity employer, we welcome applicants from all backgrounds.
Ready for a rewarding career with growth opportunities? Apply now to become a Field Service Technician at Lawn Doctor. We’re committed to your professional development and will provide the training you need to succeed. We can’t wait to meet you!
Salary : $20 - $28
