What are the responsibilities and job description for the Parts Clerk position at LAWRENCE COMPANIES, INC?
The Parts Clerk partners daily with vendors, customers, and employees to achieve results. Primary areas of responsibility include:
- Provide excellent customer service to all internal and external customers
- Follow all parts department guidelines and procedures
- Exhibit a service first mentality and a thorough understanding of the customers’ need
Reporting Structure
The Parts Clerk will report directly to the Parts Manager. This person is also expected to interface with other management, including the leaders of the different business divisions.
Essential Functions & Major Accountabilities
- Analyze and resolve all parts issues.
- Issue all parts for technicians.
- Administer and maintain stock of all parts and evaluate all work orders.
- Maintain inventory of all stock delivered items and prepare appropriate purchase orders.
- Administer and maintain parts inventory.
- Review and perform physical count of all inventory reports and prepare requisitions for all automotive and heavy equipment parts.
- Maintain neat and clean parts room at all times and recommend ways to improve efficiency and reduce downtime and provide optimal level of customer services.
- Greet all customers and vendors on telephone pleasantly and prepare schedule for preventative maintenance to customers.
- Perform efficient facility maintenance and resolve all customer inquiries.
