What are the responsibilities and job description for the Finance Clerk position at Lawrenceville, City of (GA)?
JOB
JOB SUMMARYThis position performs clerical duties in support of the department’s collections and refund processing functions.
EXAMPLE OF DUTIES
ESSENTIAL FUNCTIONSProcesses and distributes final utility bills, including past-due notices, collection notices, etc.; makes collection calls and negotiates payment arrangements.Evaluates Utility Accounts to be disconnected due to circumstances outside of the normal disconnect process.Forwards accounts to third-party collection agencies as required.Research and prepares refund checks for final deposit returns, refund credit balances, lost and expired checks, security lights, and overpayments. Processes payments that include incoming mail, overnight drop, ACH, credit card, and lockbox payments. Includes researching wrong, partial or missed account numbers, entering correct data into processing software, and coordinating receipt batches with deposits. Develops and maintains a desk guide for position.Balances new customer utility applications to customer deposits.Retains records in accordance with state record retention guidelines.Assists customers with questions and complaints.Performs related duties.
SUPPLEMENTAL INFORMATION
SUPERVISORY CONTROLSThe Assistant Finance Director assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.GUIDELINESGuidelines include relevant state and federal laws, and city and department policies and procedures. These guidelines are generally clear and specific, but may require some interpretation in application.COMPLEXITY/SCOPE OF WORKThe work consists of related clerical duties. Strict regulations and the need for accuracy contribute to the complexity of the position.The purpose of this position is to perform clerical duties related to the department’s collection and refund functions. Successful performance ensures the efficiency and effectiveness of those functions.CONTACTSContacts are typically with coworkers, collection agency representatives, and the general public.Contacts are typically to exchange information, resolve problems, and provide services.PHYSICAL DEMANDS/ WORK ENVIRONMENTThe work is typically performed while sitting at a desk or table. The employee frequently lifts light objects.The work is typically performed in an office.SUPERVISORY AND MANAGEMENT RESPONSIBILITYNone.
JOB SUMMARYThis position performs clerical duties in support of the department’s collections and refund processing functions.
EXAMPLE OF DUTIES
ESSENTIAL FUNCTIONSProcesses and distributes final utility bills, including past-due notices, collection notices, etc.; makes collection calls and negotiates payment arrangements.Evaluates Utility Accounts to be disconnected due to circumstances outside of the normal disconnect process.Forwards accounts to third-party collection agencies as required.Research and prepares refund checks for final deposit returns, refund credit balances, lost and expired checks, security lights, and overpayments. Processes payments that include incoming mail, overnight drop, ACH, credit card, and lockbox payments. Includes researching wrong, partial or missed account numbers, entering correct data into processing software, and coordinating receipt batches with deposits. Develops and maintains a desk guide for position.Balances new customer utility applications to customer deposits.Retains records in accordance with state record retention guidelines.Assists customers with questions and complaints.Performs related duties.
SUPPLEMENTAL INFORMATION
SUPERVISORY CONTROLSThe Assistant Finance Director assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.GUIDELINESGuidelines include relevant state and federal laws, and city and department policies and procedures. These guidelines are generally clear and specific, but may require some interpretation in application.COMPLEXITY/SCOPE OF WORKThe work consists of related clerical duties. Strict regulations and the need for accuracy contribute to the complexity of the position.The purpose of this position is to perform clerical duties related to the department’s collection and refund functions. Successful performance ensures the efficiency and effectiveness of those functions.CONTACTSContacts are typically with coworkers, collection agency representatives, and the general public.Contacts are typically to exchange information, resolve problems, and provide services.PHYSICAL DEMANDS/ WORK ENVIRONMENTThe work is typically performed while sitting at a desk or table. The employee frequently lifts light objects.The work is typically performed in an office.SUPERVISORY AND MANAGEMENT RESPONSIBILITYNone.