What are the responsibilities and job description for the Front Desk Coordinator position at Lawrenceville Vision Care?
Front Desk Coordinator needed Our established and growing practice needs an upbeat individual to set the expectations for appointments and assure our patients their visits will go as smoothly as possible. This position is perfect for someone who can multitask, likes interacting with different people, and wants to be on a team of professionals. NO Experience Needed : Prior eyecare, medical office, or front desk experience may be useful but certainly not required. We offer paid training for the right person with a great attitude, a helpful heart, and a love of learning the Lawrenceville Vison exceptional Standard of Care! Some of your duties will include : - Making sure patients feel welcome as soon as they walk in the door - Pleasantly answering questions and making appointments for existing and potential clients - Reviewing and organizing patient medical charts for accuracy and authenticity - Using your friendliest phone voice to answer incoming calls, take messages, complete outreach to patients (some re-engagement required) - Consistent cross-training for optimal career growth ( offered and expected ) - Process and apply payments to maintain accurate patient records - Assist with dispensing, maintaining and ordering contact lens supplies, and occasional frame adjustments Skills required – If these sound like you, please apply! - You are patient and kind to anyone you meet. - Demonstrate the ability to resolve problems and to resolve conflict effectively; strong listening skills are required - You’re quick on your feet and hardworking. - You are comfortable with technology and open to learning new applications and software, you’ll harness the tools around you to make your job as easy or effortless as possible. - Strong written and oral communication skills are a MUST, while being able to maintain a caring and professional demeanor. - You can get along great with anybody, are full of energy and people feel charged up just being around you. - You are attentive, detail-oriented, organized, and your work reflects all of these characteristics. - You’re known for doing what you say you’re going to do –Your reputation for honesty and integrity is legendary. - You don’t know the meaning of “someone else’s problem” or “that’s not my job.” You’re always willing to jump in and help. - You’re reliable About Us Lawrenceville Vision Care has been a part of the fabric of our historic neighborhood for nearly 30 years. We pride ourselves in providing the best quality service, with Pittsburgh's most amazing staff and expert doctors! We love to come to work every day because we love what we do and we’ve built an office culture that can’t be beat. If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now! We offer (upon eligibility) : - Healthcare, Dental, and In-house Vision benefits - IRA with company match, Employee bonus - PTO and paid holidays - Upbeat, professional, and compassionate working environment If you want a career where you can literally help improve the lives of the people in your community, this is the job for you. We value your time, so we’ll be back in touch with you very quickly. Powered by JazzHR