What are the responsibilities and job description for the Restaurant Manager position at Lawry's?
We are looking for a Restaurant Manager to join our team!
The Restaurant Manager's primary responsibility is to manage the flow of meal service and ensuring guest service excellence in accordance with Lawry's standards. The Restaurant Manager is also responsible for the supervision of Front of House Co-workers, effectively implementing policies, procedures and programs and utilizing leadership skills to manage co-workers in managing costs and labor management.
ESSENTIAL FUNCTIONS
- Supervision Front of House co-workers including scheduling.
- Handle coach and counsel of Front of House co-workers including progressive disciplinary action.
- Comply with all of Lawry's employment related policies and procedures and behavior consistent with the company's desire to maintain a workplace free of incidents of co-worker harassment, discrimination, drug or alcohol abuse.
- Participate in the recruiting and interviewing process of applicants.
- New hire onboarding and training of hourly co-workers.
- Train and educate co-workers in menu / product knowledge and service standards.
- Enforcement and adherence to health and safety policies and procedures.
- Consistently and sufficiently meet Lawry's standards as an ambassador of the restaurant with our guests, including inspiring the "WOW Factor" level of service, providing and exuding quality, professionalism, positive guest relations, and first class entertainment and performance.
- Communicate effectively, both verbally and in writing to provide clear direction to the Front of House team.
- Greet and accommodate individual and special needs of guests in a confident, well-spoken and succinct manner, while following Lawry's standard operating procedures for delivery of the finest dining and entertainment experience to our guests.
- Manage the flow of guests during meal service.
- Express and exchange ideas in spoken and written English in an average manner both with co workers and guests, including writing orders, requests, reservations, or instructions.
- Demonstrate knowledge of Lawry's Restaurants, including family history, locations, service and meal hours, and frequent diner benefits.
- Demonstrate effective teamwork and cooperation with co-workers, management, vendors and / or suppliers.
- Adhere to Lawry's grooming standards.
- Complete all daily pre-and post-manager shift duties.
- Cash control.
- Follow proper protocol to ensure effective controls of departmental processes and food & labor costs
- Perform inventory.
- Ensure compliance with all federal, state and city laws surrounding the sale and consumption of alcohol
- Demonstrate positive leadership abilities to motivate co-workers to meet and exceed standards
- Ensure all equipment and restaurant facilities are maintained and seek assistance with repairs as necessary.
- Perform other competencies and duties as assigned, such as properly clean and maintain assigned Dining Room, Bar and restaurant areas, or administrative projects.
- Attend all mandatory co-worker meetings, training, informational and education sessions.
POSITION QUALIFICATIONS
Experience :
Computer Skills : Competency in POS (Micros), reservation computer systems (OpenTable), scheduling software, Microsoft Office and any department-specific systems in use.
Education : High school diploma or GED preferred. Some college or culinary education beneficial.
Salary Range : $68,000-$72,000 / annual
Salary : $68,000 - $72,000
