Beertender (PT)

Lawson’s Finest Liquids crafts and delivers the finest and freshest beer to delight our fans. We are a B Corp certified values-driven company with a focus on excellence, cultivating and supporting vibrant communities, and having fun. We are passionate about delivering world-class brews throughout our eleven-state Northeast region and beyond. Lawson’s Finest has an exciting opportunity for a multifaceted position in our Waitsfield, VT, Taproom & Retail operations. The Beertender plays a key role in providing exemplary service during every interaction with our guests, from the moment they arrive, elevating the Lawson’s Finest customer experience. This role will report to the Taproom Operations Lead.  

The Ideal Candidate: 

• Loves to interact with people
• Has a passion for and a keen sense of the craft beer industry, its fan culture and associated expectations
• Has experience in the hospitality industry and employs strong customer service skills
• Is extremely organized, detail oriented, and has strong follow through with tasks
• Displays solid time management, discerning prioritization skills, and is self-motivated
• Possesses excellent communication skills, is honest, and hard-working
• Is eager to participate in food and beer sensory training to enhance product knowledge
• Is open to cross training in all aspects of our operation to maximize efficiency 

Primary Responsibilities: 

• Multifaceted role working in both the Taproom & Retail operations. Duties range from taking orders and serving beverages in the Taproom, selling packaged beer & merchandise in our retail store and an occasional shift expediting our tasting plates from the kitchen.
• Greet customers cheerfully and encourage an atmosphere of hospitality in the taproom
• Engage with each customer directly, giving each the attention they deserve, and making them feel welcomed while working to meet their needs quickly and efficiently
• Politely and respectfully address customers’ questions about the brewery and beer
• Process transactions in a point of sale system and accurately handle cash
• Check identification of customers to verify age requirements for purchase of alcohol
• Clean glassware, utensils, and bar equipment; responsible for consistent sanitation and proper food handling
• Follow Standard Operating Procedures (SOPs) governing Taproom and Retail operations
• Assist in maintaining a pleasant taproom environment (temperature, music, cleanliness)
• Assist in Retail merchandise stocking and inventory protocol