Office Administrator

ABOUT LAYER 9

Ready to join a team driven by results, derived from collaboration? We have redefined the phrase, “Work Hard, Play Hard”.

At Layer 9, we value team and individual success. We believe if we can set up our team members to be successful not only within our company, but in their personal lives, this will affect how well they show up for their team. We “Work Hard” for our amazing customer base by providing a World-Class Customer Experience and cutting-edge innovative solutions. Each team member is encouraged to take ownership of their role, and we encourage feedback on how we can improve products and services. We invest in personal growth through custom development paths, that includes technical skills, certifications, leadership training, and more. Leaning into “Play Hard”, we have a full schedule packed with company and family events both big and small. Keeping in mind that what we all cherish is time, we encourage time away from the office though competitive PTO benefits that elicit a healthy work/life balance.

POSITION SUMMARY

POSITION SUMMARY

The Office Administrator is a cornerstone of Layer 9’s operations, ensuring our team functions at its best by handling both day-to-day logistics and long-term projects. This role is ideal for someone who has a knack for identifying what’s important, creating order out of complexity, and consistently delivering solutions that move the needle.

We’re looking for a proactive problem-solver with the tenacity to dig into challenges and the judgment to know where their time and focus will make the biggest impact. From vendor management to payroll preparation, you’ll tackle a diverse range of tasks that require both precision and follow-through.

Roles and Responsibilities

Office Management

·      Manage procurement processes, vendor relationships, and inventory with a focus on resourcefulness and cost-effectiveness.

·      Oversee fleet operations, ensuring maintenance schedules, documentation, and vehicle use align with company needs.

·      Coordinate facilities management to maintain a functional and professional work environment.

Administrative Support

·      Assess payroll-related data, including expenses and sales commissions, for accuracy and timeliness.

·      Manage and respond to incoming calls, ensuring professional communication and prompt resolution of inquiries.

·      Assist executives by organizing schedules, preparing impactful presentations, and supporting special projects.

·      Plan and execute team events with attention to detail, creativity, and precision.

Financial Coordination

·      Prepare and verify sales tax reports, ensuring compliance with all deadlines.

·      Analyze vendor invoices and deliver clear, actionable reports to support decision-making.

·      Identify opportunities for cost-saving measures and process improvements.

Team Support

·      Serve as a point of contact for benefit-related questions, bridging the gap between employees and benefit providers.

·      Support team onboarding processes, ensuring new hires have a seamless transition into the organization.

·      Foster a sense of order and accountability by maintaining clear policies and documentation.

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Qualifications

Experience

·      3 years in an administrative or office management role with a proven ability to prioritize effectively and deliver results.

·      Demonstrated success in identifying opportunities for operational improvement and implementing practical solutions.

·      Experience in technology-driven industries or Managed Service Providers (MSPs) is a strong plus.