What are the responsibilities and job description for the Shift Manager / Assistant General Manager position at Laynes Clearfield?
Layne's Chicken Fingers - Clearfield, UT
Come join THE Texas Chicken Finger restaurant...since 1994! At Layne's Chicken Fingers, we take everything seriously except ourselves.
Established in 1994, Layne's is THE "born and breaded in Texas" chicken finger restaurant. The Layne's culture stems from our roots in College Station, where back in 1994, we perfected our chicken finger frying technique. True to our roots, we are a fun, fast-paced, dynamic team of individuals who do not take ourselves seriously, but we take our food and our service EXTREMELY seriously. (www.layneschicken.com)
Summary
This is a great growth opportunity to get in with a new market development at the ground level. We are looking for an experienced Shift Manager who can eventually transition into an Assistant General Manager once our new location opens in May. You will be responsible for maintaining excellent relationships with employees, peers, owners, and guests alike while promoting the professional growth and development of the entire team. The AGM also provides strategic direction and drives results for the restaurant through people development, sales, and profit growth.
As an AGM, you are involved with hiring, training, and developing employees and managers that share the Layne's values and culture. Must be a creative team player who likes to work hard, have fun, and show sincere dedication to Layne's Chicken Fingers.
Key Responsibilities
- Schedule, train, manage, and develop staff by managing the orientation process, monitoring, and managing associates' performance. Communicate closely with leadership regarding hiring and ensure all company procedures are followed regarding HR issues.
- Maintain the restaurant in an immaculately clean condition at all times and communicate maintenance / repair / service issues with leadership as soon as possible.
- Represent Layne's at all times in conjunction with the Mission, Vision, and Core Values of the brand.
- Always look for new ways to enhance the quality of the customer experience.
- Maintain excellent relationships with all customers.
- Maintain positive coaching relationship with the team.
- Carry out management responsibilities in accordance with the organization's policies.
- Perform duties such as scheduling, hiring, training, inventory, ordering, and inspecting workstations (back of house and front of house).
- Participate in employee meetings and training programs.
- Maintain food and labor cost while ensuring quality standards.
- Manage purchasing and inventory controls.
- Be knowledgeable on HACCP controls along with proper storage and use of food.
- Conduct safety, sanitation, and maintenance programs.
- Handle sudden situations such as staff or customer complaints, lack of inventory, lack of staff, and emergency situations with style and grace.
Qualifications
Education and Experience
Skills and Competencies
Physical Demands
Additional Requirements
Compensation and Benefits
Pay : $17.00 - $19.00 per hour bonus structure.
Benefits :
Work Location : In person
We are an equal opportunity employer.
Salary : $17 - $19