What are the responsibilities and job description for the Event Staff - Charlotte, NC position at LAZ Parking Georgia, LLC?
The Event Staff members are the frontline personnel responsible for greeting, engaging and interacting with all customers attending events. The Event staff position will require payment transactions via handheld. issuing tickets, etc. during events (sporting events, music concerts, political speakers, graduations, circus', group gatherings).
Principal Job Duties :
- Meet and greet each customer with courtesy and great customer service.
- Collect the parking fees and provide correct change.
- Understand and know how to handle the different types of parkers i.e. tenants, visitors, employees, administration, etc.
- Understand the surroundings and event details in order to answer questions.
- Accurately distribute tickets (proof of purchase) to each customer.?
- Expedite the traffic flow in a timely fashion.
- Adhere to dress code - Must be able to work outside in any weather conditions (rain, snow, wind, heat, etc.) and be able to continuously stand for extended periods of time (3-6 hours)
- Follow all safety standards.
- Communicate with management, supervisors and traffic directors.
- Prepare and reconcile reports.
- Answer customer service questions concerning parking and the answer general customer inquiries in a courteous, professional and effective manner and refer questions to the supervisor when applicable.
- Determine traffic flow in times of equipment failure or during periods of construction.
- Will be expected to take direction from Managers, Supervisors and emergency responders during emergencies.
- Making sure breaks are being properly distributed when Manager is not present.
- When closing, picking up all walkie-talkies, vests, and picking up cones.
- Communicating with manager before making any decisions.
- Making all employees are doing what they are expected to do.
- Garage maintenance after events
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
Salary : $14 - $15
