Porter

**Details**

Position: CSR/Porter

Location: 1919 Market (Philadelphia, PA)

Hourly Rate: $15.00/HR full-time

Schedule: M - F (8AM to 4PM) weekend OFF

The Spirit of the Position:

The CSR/Porter is responsible for all janitorial responsibilities for garages and surface lots ensuring they are maintained and cleaned on a daily basis, while also executing customer service

Principal Job Duties:

• Greet customers, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude.
• Ensure garages and surface lots are maintained and cleaned on a daily basis.
• Responsible for general maintenance of the garage and surface lots – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, painting etc.
• Assist with snow removal and management of winter upkeep (managing sidewalks and garages).
• May need to operate garage/floor sweeper and scrubber to ensure floors are clean and safe.
• Perform other duties as assigned.

Requirements:

• Janitorial service experienced is required.
• Customer service experienced is highly preferred.
• Parking experiences is plus, but not required.

Education:

• High school diploma or GED preferred but not required.

Experience:

• Experience with general facility maintenance required.
• Experience in customer relations.

Skills:

• Ability to communicate professionally and effectively.
• Willingness to be flexible, work multiple facility locations. Ability to handle challenging and at times, emotionally charged situations.
• Must be able to work unsupervised.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded). Excellent team building and interpersonal skills.

Physical Demands:

• Ability to lift, push and pull at least 30 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.
• Ability to operate machinery including a golf cart.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.