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Guest Services Representative

LazTac Inc.
L'Anse, MI Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 5/22/2025

GUEST SERVICE REPRESENTATIVE

Each Employee Must :

  • Be eligible to work under all Federal, State, and Local laws.
  • Be neat and well groomed.
  • Be pleasant and have an upbeat personality.
  • Be dependable, reliable and prompt.
  • Be able to work as a member of a team.
  • Has good and verifiable references.
  • Be accommodating to the demands caused by fluctuations in business.
  • Has a good attitude and work habits.
  • Has a valid driver's license, adequate car insurance and a clean driving record if he / she conduct errands or makes deliveries for the company.

GSR (Guest Service Representative) Qualifications (If sales volume dictates) :

  • Sincerely enjoys working with Guests.
  • Be eager to assist Guests.
  • Has a sense of urgency.
  • Has a friendly personality.
  • Possess good communication skills.
  • Has complete knowledge of POS Order Taking procedures.
  • Be able to operate the POS system quickly and accurately.
  • Be able to handle cash quickly and accurately.

    • GSR Duties :

  • Answers phones and takes orders.
  • Greets and thanks Guests.
  • Takes orders for walk-in Guests.
  • Gets drinks for orders (if applicable).
  • Rings all orders into POS System.
  • Performs prep work.
  • Helps where needed.
  • Keeps counters and Guest area clean.
  • Handles Guest complaints, order concerns, and other requests quickly and in a friendly, positive, and non-confrontational manner
  • Helps where needed.

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