What are the responsibilities and job description for the Front Desk Clerk position at Lazy Lane Cabins?
Front Desk Agent for weekends with some weekdays possible
Duties:
- Cover the office during weekend business hours 9 am to 5 pm Saturday and Sunday
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and provide information to guests or direct calls to appropriate
departments
- Handle guest complaints or concerns with empathy and professionalism
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and provide information about cabin amenities and services
- Maintain a clean and organized front desk area
Qualifications:
- Excellent communication and customer service skills
- Strong attention to detail and ability to multitask
- Proficient in using phone systems and computer software
- Ability to handle difficult situations with patience and professionalism
- Previous experience in a similar role is preferred, but not required
Join our team and be part of creating a positive guest experience at our cabin company.
To apply, please submit your resume and cover letter to [email protected]
Job Type: Part-time
Pay: $14.00 per hour
Expected hours: 16 – 24 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Every weekend
Work Location: In person
Salary : $14