What are the responsibilities and job description for the Body Shop Estimator position at Lazydays RV SuperCenter, Inc.?
Overview:
Why our Body Shop Estimators Choose Lazydays:
Since 1976, Lazydays RV has built a reputation for providing an outstanding customer experience with exceptional service excellence and unparalleled product expertise, along with being a preferred place to rest and recharge with other RVers. By offering the top selection of RV brands from the nation’s leading manufacturers, state-of-the-art service facilities, and thousands of accessories and hard-to-find parts, Lazydays RV provides everything RVers need and want.
Responsibilities:
Lazydays RV is looking for Body Shop Estimators to join our growing team!
Why our Body Shop Estimators Choose Lazydays:
- Aggressive performance Based Pay Plans
- Paid training
- The Best Dealership Facilities in the Area
- Competitive health and wellness benefits
- Paid vacation (yes, we are in the recreational sales and service industry)
- Employee Stock Purchase Plan (ESPP)
- Fun work environment (really it is!)
- Growth opportunities- the growth of our teammates preserves our culture!
- Sponsorships in our local communities—ways for you to get involved
- Paid OEM Training
SUMMARY: We are seeking a detail-oriented and experienced RV Body Shop Estimator to join our team. The Estimator will be responsible for assessing RV damage, preparing accurate repair estimates, and working closely with customers, insurance companies, and technicians to ensure a smooth repair process. This role requires strong analytical skills, knowledge of RV body repair processes, and excellent customer service abilities.
Since 1976, Lazydays RV has built a reputation for providing an outstanding customer experience with exceptional service excellence and unparalleled product expertise, along with being a preferred place to rest and recharge with other RVers. By offering the top selection of RV brands from the nation’s leading manufacturers, state-of-the-art service facilities, and thousands of accessories and hard-to-find parts, Lazydays RV provides everything RVers need and want.
- Damage Assessment: Inspect damaged RVs to assess the extent of structural, cosmetic, and mechanical damage.
- Estimate Preparation: Utilize estimating software to generate precise and competitive repair cost estimates, including labor, parts, and materials.
- Customer Interaction: Communicate effectively with customers to explain damage assessments, repair plans, and cost breakdowns.
- Insurance Coordination: Work directly with insurance adjusters to provide necessary documentation, negotiate claims, and ensure approvals.
- Work Order Management: Collaborate with technicians and service advisors to ensure accurate parts ordering, scheduling, and workflow.
- Quality Assurance: Review completed repairs to ensure quality, accuracy, and customer satisfaction before vehicle delivery.
- Compliance & Documentation: Maintain thorough records of estimates, approvals, and repair processes while ensuring compliance with industry regulations.
- Sales & Upselling: Recommend additional services or upgrades that enhance customer experience and vehicle longevity.
- Experience: Minimum of 2 years in RV or automotive estimating, collision repair, or a related field.
- Technical Knowledge: Strong understanding of RV structures, materials, and repair techniques.
- Software Proficiency: Experience with estimating software (CCC, Mitchell, or similar), and general computer skills (Excel, email, etc.).
- Communication Skills: Excellent verbal and written communication skills for customer interactions and documentation.
- Attention to Detail: Ability to spot damage, inconsistencies, and ensure precision in estimates.
- Customer Service: A professional and friendly demeanor when working with customers, vendors, and insurance representatives.
- Certifications (Preferred): I-CAR, RVDA, or ASE certifications in estimating or body repair.
