What are the responsibilities and job description for the Entry Level Direct Customer Service Representative position at LB Consulting Group?
Here at Long Beach Consulting Group, we specialize in the business of people. We bridge the gap for our telecom clients and their customers to make it easier for them to increase their business as well as build long-term relationships. Through our customer outreach approach, we have experienced many years of success and have been able to expand all across the country. Right now, we are looking for Entry Level Direct Customer Representatives to join our team.
A Direct Customer Service Representative Will :
- Receive hands-on training and development
- Work directly with customers
- Become an expert on client products and services
- Answer all customer questions
- Build outstanding customer relationships
- Close customer sales when necessary
- Upsell products and services
- Resolve customer concerns
- Follow all client compliance guidelines
- Keep a detailed record of customer interactions