What are the responsibilities and job description for the Precast Quality Manager II - Regional Multi-Site position at LB Foster?
As Quality Manager II is responsible for consistent delivery of high-quality precast concrete products and services to customers in Tennessee and Florida, with Loudon, TN being home base. Oversees product inspections and site quality team for three plants to ensure compliance with company standards and customer specifications and translates customer quality concerns to drive internal corrective actions and continual improvement. Responsible for minimizing defects through promotion of prevention rather than detection. Responsible for the site calibration program, nonconformance documentation, performance of manufacturing audits in the production areas, document control activities, hosting site management reviews, tracking of CoPQ, and performing of intercompany and supplier quality audits.
- Responsible to supervise and ensure quality control technicians follow all safety, environmental and quality policies and procedures.
- Scheduling and oversite of incoming, in-process, and finished goods inspections to specified criteria and test methods.
- Clearly communicate nonconforming product / out of tolerance conditions to team members and supervisors. Ability to collaboratively determine NCM causes and possible actions with production and/or quality team.
- Responsible for ensuring rejection of product when requirements are not met.
- Quality recordkeeping and supporting management in maintaining quality certifications.
- Responsible for monitoring the proper labeling, segregation, and disposition of non-conforming / hold material.
- Manage calibration programs for inspection equipment.
- Responsible for performance, oversight, and documentation of manufacturing audits in the production areas.
- Responsible for the document control program, including the uploading and maintenance of documents.
- Responsible for representing L.B. Foster during site audits and documenting the outcomes of site audits. Must work with site management team and applicable personnel to properly investigate findings and determine corrective actions in a timely manner.
- Handling of customer complaints through proper documentation, investigations, and leading of corrective actions
- Responsible for scheduling and holding site Management Review meetings.
- Responsible for reviewing and understanding customer specification/code requirements.
- Performing intercompany internal audits as needed.
- Performing supply site visits/audits as needed.
- Responsible for collaborating with off-site intercompany personnel on quality issues.
- Other duties as required.
Experience, Education, & License Requirements
- Degree in engineering or related field preferred; equivalent experience will be considered.
- 8 years’ experience in Quality role required with 3 years in Quality Leadership role.
- Internal (or Lead) Auditor Certification preferred, or 2 years auditing experience and must obtain formal training within first 6 months.
- Precast and/or ISO9001 experience preferred
- ACI Field, Strength & Aggregate certifications, NPCA Level II certifications, PCI Level I and II certification, or equivalent, or ability to obtain within 12 months.
- Must complete LBF General Quality Awareness Training, Calibration Training, NCR/RCA Training, Manufacturing Process Audit Training, Document Control Training, Audits Module Training, Managerial Training, Quality Standard training (i.e., ISO9001), Management Review Training, and LBF Auditor training.
Skills & Abilities
- Knowledgeable in applicable Quality standards (i.e., ISO9001, AISC, M1003, NPCA and/or PCI)
- Knowledgeable in use of various inspection gages and practices
- Ability to read and interpret ASTM standards
- Ability to read drawings and prints
- Ability to understand DOT / Code requirements
- Ability to work in a manufacturing environment involving heavy machinery and equipment
- Ability to exert up to 50pounds of force occasionally, up to 30 pounds of force frequently, and up to 20 pounds of force constantly to move objects.
- Proficiency in mathematics
- Good visual acuity
- A focus on problem solving and teamwork.
- Computer Skills (Microsoft Office 365: Outlook, Word, PowerPoint, Excel)
- Ability to collaborate actions with multiple departments.
- Ability to manage change and recognize impacts of change within multiple departments.
Competencies
- Safety
- Teamwork
- Communication
- Leadership
- Conflict Management
- Attention to Detail
- Time Management
- Critical Thinking
- Planning & Organization
The Benefits:
- Medical, dental, vision benefits the first day of the month after hire.
- Market-leading 401(k) program with company match
- 10 paid holidays per year and vacation accrual plan (starts with 3 weeks)
- Paid Parental Leave
- 100% tuition reimbursement
- Career development and advancement opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
