Sales Development Representative

Description

Position Description

Sales Development Representative (SDR)

Position Summary

The Sales Development Representative, (SDR) performs inside selling activities to new LCPtracker, Inc. prospective clients in the assigned vertical marketspace (LCPcertified). The Sales Development Representative is responsible for generating qualified leads for the Account Executive. The SDR’s would reach out to prospects and qualify them by asking questions on customer needs and identify the decision-making process. The Sales Development Representative will need to build relationships with prospects in their assigned vertical to encourage new and repeat business opportunities. 

Primary Duties and Responsibilities

• React to inbound leads that come in from demo requests, content downloads, referrals, and other lead sources.
• Reps prospect opportunities by targeting a very specific type of buyer and generating interest mainly via calls, emails, or social media.
• Assisting the account executives in sales process of a prevailing wage/labor and workforce compliance software solution
• Helping to develop new client relationships
• Preparation and support to the account executive for development of proposals 
• Create a pipeline of qualified prospects sufficient to meet quarterly/annual quota requirements
• Meticulously utilizes CRM system and computer hardware/software to enhance productivity
• Participate in some local, regional, or national trade shows and educational conferences. 
• Sell to one, assigned vertical market
• Assist assigned Account Executives (AE) with SDR activities
• Using a CRM system to manage sales cycle
• prospect opportunities by targeting a very specific type of buyer and generating interest mainly via calls, emails, or social media.
• Assisting the account executives in sales process of a prevailing wage/labor and workforce compliance software solution
• Promotion of LCPtracker products 
• Helping to develop new client relationships
• Create a pipeline of qualified prospects sufficient to meet quarterly/annual quota requirements
• Meticulously utilizes CRM system and computer hardware/software to enhance productivity
• Generate qualified leads to one, assigned vertical market
• Using a CRM system to manage inbound and outbound lead generation
• Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Core Competencies

• Confidentiality: This role may be privy to confidential and/or sensitive information. Must demonstrate integrity in maintaining confidential and sensitive information and strict adherence to organizational policies and procedures.
• Communication Proficiency: Uses friendly and proficient communication to interact with a wide range of people, frequently exchanging information about office operations.
• Time Management: Must manage their own time, using an electronic calendar in an email program to set meetings, to request others to attend and to coordinate their responses. Responds to requests for attendance at various meetings.
• Technical Capacity: Proficiency with many kinds of office equipment, software, and technology that is used or managed.
• Initiative and Proactivity: Correctly anticipates a need, volunteers readily, and acts without being told to do so. Brings new ideas to the company. Undertakes self-development activities; seeks increased responsibilities; takes calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
• Drive for Results: Is goal-oriented; maintains focus on the objective.
• Problem Solving, Personal Judgment: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. Solicits and applies feedback.
• Quality Management: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. Does not cut corners; monitors work to ensure quality; applies feedback to improve performance.

Education and Experience

• Associates degree or bachelor’s degree preferred.
• Minimum 1 years of SaaS (Software as a Service) sales experience.
• Proven success with lead qualifying 
• Strong written and verbal communication 
• Ability to work in a collaborative environment  

Work Environment

This position operates in a professional office environment and role routinely uses standard office equipment such as computers, phones, mobile devices, photocopiers, filing cabinets and fax machines.

Physical Requirements

While performing the functions of this job, the employee is regularly required to sit; frequently required to talk and hear, use hands and fingers to type, scroll and use computer equipment. The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection of text/data in both print and electronic forms.

Ability to lift and move up to 25 pounds.

Position Type and Expected Hours of Work

This is a full-time non-exempt position. Days/hours worked are dependent on the workload at the time. General availability and presence in the office is expected during regular business hours Monday-Friday. However, some flexibility is allowed. Occasional evening and weekend work may be required as job duties demand.

Travel

There is no major travel requirement for this position. However, infrequent travel may be necessary to visit remote office(s), attend conferences/industry events, etc. Attendance at our corporate Staff Retreat is required. This event is a 2-3-day retreat.  Attendance at our annual User Conference as assigned.

Qualifications

Salary : $20 - $23