What are the responsibilities and job description for the Inside Sales Representative position at LDJ Manufacturing Incorporated?
LDJ Manufacturing is home to the Thunder Creek Equipment brand of premium diesel fuel and service trailers. We are an industry leader known for our uncompromising quality and reliability. LDJ is an employee-owned company, with strong Midwest roots and values, and a passion to develop, manufacture, and market innovative solutions that provide value to our customers in agricultural and construction markets throughout the United States.
LDJ is seeking an Inside Sales Representative. Reporting to the Regional Sales Manager - West, this position will be responsible for maximizing sales bookings by responding to marketing generated leads and nurturing both active and dormant leads in the CRM system. This role will also be responsible for aligning sales tasks with Territory Sales Managers and existing dealers in specified areas as needed. As a member of our professional sales team, this role will introduce our industry leading products to customers in the Construction, Fuel Distribution, Transportation, Commercial and Agricultural Industries.
Primary responsibilities include, but are not limited to:
- As the first point of contact, deliver an exemplary first impression to incoming sales leads.
- Respond to all incoming leads in a timely manner.
- Deliver a professional and consistent sales message through the Qualification and Discovery stages that builds value and increases likelihood of sales bookings.
- Guide prospects up to the appropriate sales stage for transition to Territory Sales Managers and Thunder Creek Equipment dealers ensuring professional relations.
- Proactively nurture active and non-active leads in Salesforce with the intent of turning over to TSMs for a sales quote.
- Generate quotes and convert sales bookings as needed.
- Responsible for maintaining up-to-date entries and lead status in Salesforce.
- Manage customer accounts, following up with customers and dealers where necessary for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
- Provide any necessary data or reports to sales leadership and appropriate team members.
- Work with sales leadership to develop and enhance best practices.
- Performs other duties as assigned.
Leadership Competencies:
- To be successful in this position, the individual will effectively demonstrate the following leadership competencies: Embodies the company’s culture and core values, exercises emotional intelligence, maintains disciplined focus, collaborates cross-functionally, acts with speed and agility, and drives improvement.
Ideal Candidate will possess the following skills/experiences:
- Very good interpersonal and customer service skills with a “can do” mentality.
- Detailed oriented with excellent teamwork, motivational, and communication skills.
- Customer-focused, personable, reliable with the ability to resolve issues and deliver a high level of customer service.
- Excellent verbal and written communication skills.
- Strong analytical, organizational and time management skills.
- Ability to travel on occasion.
- Highly proven interpersonal skills.
- Excellent problem analysis and problem-solving skills.
Education & Training:
- 3 years of sales experience highly preferred.
- Experience in a sales environment with a manufacturer or distributor selling products to end-users a plus.
- Proficient computer use including Microsoft Office, Microsoft Word, PowerPoint & Excel.
- Previous CRM experience preferred.
Travel
- Travel requirements are limited but will be required occasionally.
Education & Training:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds without restrictions. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
- Full-time Position
- PTO
- Health Insurance
- Life Insurance
- Flex Spending Plan
- Dental Insurance
- Vision Insurance
- Supplemental Insurance
- 401(k) Retirement Plan
- ESOP
- Short- and Long-Term Disability
- No weekends/No Holidays
Applicants should complete the form below. Resumes and applications can be sent or emailed to:
LDJ Manufacturing, Inc.
1833 Highway 163
Pella, IA 50219
Email: apply@ldj-products.com
