Restaurant Manager

Restaurant Manager assists in direction, coordination, planning, organizing,

training, and leadership of the restaurant and its staff necessary to achieve

stated objectives in sales, costs, employee retention, guest service and

satisfaction, food quality, cleanliness and sanitation.  Additional responsibilities include all beverage administrative activity, including

organization and promotion of beverage offerings, education and inventory

updating.

ACCOUNTABILITIES : Operations :

• Assist General Manager in creating a

positive, respectful work environment.

level tasks and responsibilities to the restaurant managers.

Ensure restaurant managers are properly trained, and expected

performance levels are maintained on a daily basis.

Ensure that

all restaurant policies, procedures, standards, guidelines, and training

programs are followed and completed

on a timely basis

Ensure that all food and beverage products are consistently prepared and served according to LDV Hospitality's recipes, portioning, cooking and serving standards

Control inventories of Beverage, equipment, small ware, and report shortages as necessary

Purchase or requisition supplies and equipment

needed to ensure

quality and timely

delivery of services

Perform POS functions including comps, voids and transfers,

back of house menu and employee

administration

Promote and practice

safe work habits

through staff trainings and education

Identify and resolve potential safety

hazard throughout the operation

Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times

Actively build and maintain the reputation

of LDV Hospitality in the community, including monitoring Yelp! and other

online reviews and taking necessary recovery and recognition steps  with

guests and team members.

Maintain knowledge by attending educational workshops, reviewing professional publications, establishing personal

networks, benchmarking state-of-the-art practices, and participating in professional societies

assigned by the General Manager or Managing Partners

Staff

Management :

Achieve Company objectives in sales, service, quality, appearance of

facility and sanitation and cleanliness through training of employees and

creating a positive, productive working environment                                                                                                  .

Manage Front of House staff in their daily responsibilities, providing

clear, effective direction

Ensure no members of staff are permitted to work if they are not

suitably dressed or groomed

Establish regular communication with Front and Back of House team,

including pre-shifts, meetings, trainings, etc.

Ensure all new hires are thoroughly trained on the expectations of LDV

service standards, kitchen protocols, recipes, product quality and overall

product presentation

Ensure a healthy, safe, clean and pleasant environment for team members,

implementing FOH and BOH cleaning, sanitation, and food & beverage handling

procedures

Ensure every new team member is properly onboarded

Administrative :

Perform various financial activities, such as cash handling,

deposit preparation, etc.

Control cash and other receipts by adhering to cash handling and

reconciliation procedures in accordance with restaurant policies and procedures

Compile and balance cash receipts at the end of the day

Prepare all required paperwork in an organized and timely manner

Ensure accidents are documented following proper procedure,

conduct initial investigation and determination of root cause of safety

incidents in the interest of maintaining a safe work environment

Investigate and resolve all employee complaints with the HR team

QUALIFICATIONS :

2 years of related work experience

Positive leadership characteristics, which inspire team members to meet and exceed standards

Polished personal presentation; grooming meets LDV Hospitality standards, as outlined by Employee Handbook

A can-do attitude

and is willing to jump into any role as needed.

Ability to work nights, weekends and holidays, and variable schedule, per the needs of

the business

Ability to utilize

traditional computer programs such as Gmail, Microsoft Office

Word, Excel, Outlook, and PowerPoint), POS and

any additional systems

spelling and grammar; Varies writing style to meet needs; Presents numerical

data effectively; Able to read and interpret written information

Verbal Communication - Speaks

clearly and persuasively in positive or negative situations; Listens and gets

clarification; Responds well to questions; Demonstrates group presentation

skills; Participates in meetings.

Must have considerable skill in math using percentages

COMPETENCIES : Leadership

Collaborates

effectively

Develops

and Manages Talent

Communicates

with Impact

Judgement

Demonstrates Brand Knowledge

Applies Judgement

Takes Calculated Risks

Innovation

Thinks Strategically

Inspires Creativity

Plans and Organizes

Demonstrates Hospitality Excellence

Delivers Results

Measures Outcomes

Acts with Integrity

Displays Professionalism

Models Agility

PHYSICAL REQUIREMENTS

AND WORK ENVIRONMENT :

dexterity

crawl

performing the duties of this job, the noise level in the work environment

is usually moderate; loud

employee must continually lift and / or move up to 20 pounds

We are an Equal Opportunity Employer and a Drug-Free Workplace.

LDV is a boutique hospitality group that creates authentic and unique restaurant and cocktail bar experiences across the country, both independently and for iconic hotels, inspired by La Dolce Vita, "The Good Life." The mission of LDV is to channel our passion for genuine hospitality into creating charming restaurant and bar experiences. Through our F&B offerings, we bring La Dolce Vita, "The Good Life," to our guests by curating an ambiance of effortless elegance. These experiences elevate and define a true sense of place for our hotel partners. We achieve this with our team of extraordinary people, culinary integrity, and excellence in service.