What are the responsibilities and job description for the Country Manager position at Le Creuset?

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Works With : Merchandiser, Customers Service, Purchasing and Logistics teams, Marketing, Finance, HR, and IT

Who We Are

Our French heart pulses through our international brand. With 100 years of heritage, we are future-focused as we push ourselves and each other to connect every cook with personal stories and our rich legacy of food lovers to a lifestyle that inspires. Building beautiful products of the best quality that bring joy to people’s lives for generations. We want to ensure that the heart of every home beats from the kitchen. Through our values of PASSION, INTEGRITY, INNOVATION & EXCELLENCE, TEAMWORK we make Le Creuset a great place to work, celebrating our rich diversity.

Main Purpose of the Role

The role is responsible for overseeing all commercial activities within Singapore, driving business growth, achieving revenue targets, optimizing retail performance, and ensuring the successful execution of our brand strategy in the market. This role involves strategic leadership, market development, customer relationship management, and ensuring the company’s competitive positioning in the local market.

Key Responsibilities

Drive revenue growth by managing sales pipelines and achieving sales targets.
Maintain very close contacts with the chain and big customers.
Monitor market trends and competitor activities to maintain competitive advantage.
Implement sales strategy and build an effective sales apparatus based on the goals and resources LC agrees on.
Motivate and oversee retail operations towards result-creating activities and goals; assist them in customer projects.
Look for new potential opportunities and contribute to the further development of the company and its customer.
Collaborate with other departments (e.g., marketing, operations, finance) to align commercial activities with overall business objectives.
Follow up with key customers and own stores.
Budgeting, Retail and Wholesale : targets, costs, forecasts.
Estimate sales of goods and report to Demand / logistics.
Turnover, Margin and achieve Budget goal.
Optimize resource allocation to maximize profitability.
Achieve KPI together with our customer.
Ensure that all our customers have an experience of Le Creuset that satisfies all high expectations.
Ensure all commercial activities comply with local regulations and company policies.

Experience & Key Competencies

Minimum 8 years of commercial experience in retail management.

Very strong commercial acumen with a proven track record of driving sales and profitability.

Experience in partnering with teams and key stakeholders.

Ability to work cross-functionally with global and regional stakeholders.

Knowledge of the local retail landscape, consumer behaviour, and competitive dynamics.

Excellent verbal and written communication skills.

Entrepreneurial mindset with the ability to make data-driven decisions and problem-solve in a fast-paced environment.

Skills & Qualifications

Possess a commercial and business education.

Refer to positive results from sales-oriented business.

Management experience from the Retail industry.

Relevant education in economics, sales, and marketing.

Must be able to work with the Microsoft Office Package, Super Office, or similar.

Must be a strong team player.

Have a solid financial understanding.

Driven to do well, be effective, achieve, succeed, and progress quickly.

Adaptability : Maintains effectiveness in varying work environments where circumstances and priorities are changing.

Analytical Reasoning : Analyses, interprets and evaluates complex information arriving at logical deductions and conclusions.

Communication (Oral Written & Listening) : Adapts his / her oral and written communications to audience and fosters clear and effective communication with others. Is able to build relationships and interact effectively across functions, seniority levels, personalities, and cultures with confidence. Actively listens. Displays accuracy and quality in his / her written work.

Integrity : Maintains and promotes organisational, social and ethical standards and values in the conduct of internal as well as external business activities.

Prioritising : Accurately assess the relative importance of objectives activities and events in relation to organisational goals.

Self-Awareness : Demonstrates a genuine belief in the likelihood of personal success and communicates a positive self-esteem to others.

Teamwork : Co-operates with others and is able, where appropriate, to complement the roles of others by taking on the role of a leader, peer or subordinate. He / she displays empathy and actively supports other team members when under pressure.

Time Management : Is able to plan and organise own use of time, meets deadlines, and does not have to rely on the last minute.

Vitality : Maintains a high activity level, is enthusiastic, motivated, and energetic.

Why Join Us?

Our recipe is equal parts passion, hard work and fun with a culture as vibrant as our products. We constantly stretch ourselves and encourage our team mates to do the same. When you join Le Creuset, you become part of a dynamic team that focuses on innovation and collaboration. You are part of something bigger…from your first day to every moment thereafter, you’re going to love what you do as part of the Le Creuset family!

Seniority level

Director

Employment type

Full-time

Job function

Management

Industries : Wholesale, Manufacturing, and Retail

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