What are the responsibilities and job description for the Retail Sales Associate position at Le Creuset?
WHO YOU ARE As our sales associate, your primary role is to be our customer service and product knowledge expert who is committed to building and sustaining long-term relationships with our customers. Your ability to achieve results independently and contribute to an environment through teamwork, empowerment and collaboration makes you a critical member of our sales and service team. You love to sell and go out of your way to create joyful Brand experiences for our customers.
WHO WE ARE More than just cookware, Le Creuset has been a colorful companion to meals and memories around the world since 1925. Respect for tradition and authenticity have been Le Creuset's guiding principal for nearly 100 years - our passion for superior artisanal quality, exceptional design, and European craftsmanship have remained constant.
YOUR DAY-TO-DAY
Meet company sales, service and KPI goals to support
- Consistently use the Recipe for Successful Selling approach while interacting with customers, in addition to promoting in-store promotions, contests and incentives.
- Utilize Sales performance tools and methods to enhance selling behaviors, including cross selling, suggestive selling, add-ons, set selling, etc.
- Leverage reporting tools to track and maintain individual results.
Deliver a joyful customer experience to support Brand standards
Executes and maintain store standards to meet business needs
WHAT WE'RE LOOKING FOR
EXTRA EXTRAS
THE PERKS
The above information represents typical elements and criteria considered necessary to perform this role successfully. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities and qualifications required of employees assigned to this role. Other job-related duties may be assigned by the supervisor.
WHY JOIN US Our mission is simple - to inspire and empower people everywhere to make joy through cooking. Our recipe is equal parts passion, hard work and fun with a culture as vibrant as our products. We constantly stretch ourselves and encourage our associates to do the same. When you join Le Creuset, you become part of a dynamic team that focuses on innovation and collaboration. You are part of something bigger...from your first day to every moment thereafter, you're going to love what you do!
FLSA STATUS Non-exempt
EEO STATEMENT Le Creuset is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and associates without regard race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment decisions are based on qualifications, merit, and business need. Le Creuset seeks to recruit, develop, and retain the most talented people from a diverse candidate pool that represents a variety of backgrounds, perspectives, and skills.
