Family Service Support Staff

PAYROLL TITLE: FAMILY SERVICES SUPPORT STAFF

Under the Supervision of the EHS Family Services Coordinator, the Family Services Support Staff integrates parent and family engagement strategies into all systems and program services to support family well-being and promote children’s learning and development. The Family Services Support Staff will assist the EHS Family Services Coordinator in auditing the work of the ERSEA/Family services team to implement intentional strategies to successfully conduct all their functions effectively. 

FAMILY SERVICE SUPPORT STAFF

Will assist the Family Worker Coordinator monitor:

ERSEA

• Assist the Family Worker Coordinator monitor and audit the recruitment reports in CP and Recruitment Verifications and Binder for each center.

• Assist the Family Service Coordinator monitor ERSEA team keeps eligibility determination records for each participant (HSPPS 1302.12(k)

• Ensure all participants meet the age requirements as identified in HSPPS 1302.12(b). The verification of age must follow program policies and procedures.

• Ensure all participants meet the income     requirements.

• Check there is an eligibility determination record kept for each participant.

• Look over the notes for follow-ups in ChildPlus.

• Ensure that enrollment has at least 10% percent of its total funded enrollment filled by children eligible for services under IDEA.

• Create partnerships with community agencies that can facilitate our providing services to children eligible for services under IDEA.

• Audits EHS Folders for each classroom monthly.

• Will be in charge of running 2307 and 2309 Daily Attendance in ChildPlus. This includes: making sure families were contacted within 1 hour of program start time, making sure all home visit notes are documented and that the action plan is attached as well
• Monitor the attachments and notes of acceptance, enrollment, and re-enrollment letter in Child Plus

Monitor to ensure transfer and withdrawal form and notes in Childplus. 

FAMILY SERVICES:

Will assist the Family Worker Coordinator monitor:

• Ensure that Family Partnership agreements are completed, input in ChildPlus, and signed by parent.

• Ensure all provided services/referrals to families have updated notes on ChildPlus (e.g. employment, education, emergency food)

• Check all PIR questions are answered by the deadlines set by the ERSEA/Family Services Coordinator

• Check the monthly ROMA (Result Oriented Management and Accountability) report for each center.

• Do a monthly check of the Parent Bulletin Board.

• Go over notes for needs referrals in ChildPlus and assure all follow ups are done within the appropriate time frame.

• Create notes in ChildPlus as necessary.

• Show respect for different family structures and culture
• Check family goal notes and progress bi-monthly

• Encourage families to participate in the program as employees or volunteers through collaborating with management in the hiring process.

• Management has the authority to assign additional duties as deemed appropriate for the benefit of the organization. HSPPS 1302.91

PROGRAM GOVERNANCE

• Oversee the Policy Council Committee
• Record keeping and reporting
• Provides assistance in establishing an effective form of program governance.

GENERAL

• Read and adhere to all of Le Jardin’s Policies and Procedures, as well as all HSPPS (Head Start Program Performance Standards).

• Additional duties may be assigned as needed for the benefit of the agency.

Knowledge, Abilities, and Skills

• Ability to communicate in English professionally both orally in in writing.
• Ability to prepare and deliver professional presentations.
• Knowledge of the ChildPlus Information System preferred.  
• Knowledge of Head Start and Early Head Start is preferred.

Qualifications:

High School Diploma or GED, but preferably an Associate’s Degree in social work, human services, family services, counseling or a related field.

• Proficient in using Microsoft Office applications (Microsoft Word, Excel, and PowerPoint).  
• Able to stand and sit for extended periods of time
• Able to lift 40 pounds

Salary:  See the most recent salary schedule.

FLSA Status:   Non-Exempt