Demo

Assistant Sous Chef

Le Méridien Grand Hotel Nürnberg
Falls, NY Full Time
POSTED ON 1/8/2025
AVAILABLE BEFORE 2/7/2025
Job Summary

Management position that focuses on successfully accomplishing the daily objectives in the kitchen. Leads staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

Education And Experience

  • High school diploma or GED; 5 years experience in the culinary, food and beverage, or related professional area.

OR

  • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 3 years experience in the culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Ensuring Culinary Standards And Responsibilities Are Met

  • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Maintains food handling and sanitation standards.
  • Ensures all employees have proper supplies, equipment and uniforms.
  • Performs all duties of Culinary and related kitchen area employees in high demand times.
  • Oversees production and preparation of culinary items.
  • Ensures employees keep their work areas clean and sanitary.
  • Works with Restaurant and Banquet departments to coordinate service and timing of events and meals.
  • Communicates areas in need of attention to staff and follows up to ensure follow through.
  • Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets.
  • Assists in determining how food should be presented and creates decorative food displays.
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
  • Checks the quality of raw and cooked food products to ensure that standards are met.

Supervising Daily Culinary Team Activities

  • Ensures and maintains the productivity level of employees.
  • Ensures completion of assigned duties.
  • Coordinates activities of cooks and workers engaged in food preparation.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Leads shifts while personally preparing food items and executing requests based on required specifications.
  • Handles employee questions and concerns.
  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Conducts employee performance appraisal process, giving feedback as needed.
  • Communicates performance expectations in accordance with job descriptions for each position.
  • Participates in an on-going employee recognition program.
  • Monitors employee's progress towards meeting performance expectations.
  • Conducts training when appropriate.

Maintaining Culinary Goals

  • Follows specific goals and plans to prioritize, organize, and accomplish your work.
  • Monitors staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Places orders for appropriate supplies and manages food and supply inventories according to budget.
  • Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

Ensuring Exceptional Customer Service

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Sets a positive example for guest relations.
  • Strives to improve service performance.
  • Handles guest problems and complaints seeking assistance from supervisor as necessary.
  • Empowers employees to provide excellent customer service within guidelines.

Additional Responsibilities

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Complies with loss prevention policies and procedures.
  • Reports malfunctions in department equipment.
  • Attends and participates in all pertinent meetings.
  • Encourages and builds mutual trust, respect, and cooperation among team members.

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