What are the responsibilities and job description for the Executive Housekeeping Manager position at Le Méridien St. Louis Clayton?
Description
Are you passionate about hospitality? Do you enjoy creating one-of-a-kind guest experiences? Le Meridien St Louis Clayton is looking for a hospitality focused Executive Housekeeper to lead our Housekeeping team.
With Crescent Hotels & Resorts you have an opportunity to elevate your career and shine bright with a company who cares? Benefits include medical, dental, and vision insurance, 401k with company match, free parking and world-wide travel discounts with paid time off to enjoy them!
If you are looking for a place to bring your talents, Le Meridien St Louis Clayton is the place you belong!
JOB OVERVIEW:
As the Executive Housekeeper, you would be responsible for providing supervision and direction for all housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.
ESSENTIAL JOB FUNCTIONS:
- Provide clear direction in assigning and instructing housekeeping staff in details of work.
- Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.
- Communicating with front desk for early arrivals and departures, extended stays on timely manner.
- Manage finances of housekeeping operations including budget and inventory controls.
- Analyze data and compile reports on expenditures, wages, labor, supplies, etc. in relation to hotel financial forecasts and budget.
- Establish and maintain adequate supplies for efficient operation of department.
- Manage outsourced linen deliveries to ensure adequate delivery times for effective hotel operations.
- Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staffing adjustments accordingly.
- Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel hazard communication program.
- Plan and conduct departmental meetings.
- Attend various other related meetings to obtain and disseminate pertinent information.
- Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects.
- Communicate both verbally and in writing to provide clear direction to staff.
- Comply with attendance rules and be available to work on a regular basis with flexible schedule.
MINNINIMUM QUALIFICATIONS:
- 2 years prior Housekeeping leadership experience
- Strong communication skills
- Strong customer service skills
- Attention to detail
- Ability to stand, walk, reach, and move continuously
- Ability to lift, push, and pull up to 35 lbs with or without reasonable accommodation
- Knowledge of Lightspeed preferred
Qualifications
Housekeeping Leadership Experience
