What are the responsibilities and job description for the Room Attendant position at Le Meridien - Oakbrook?
WHO YOU ARE
The Housekeeping Room Attendant is responsible for the cleanliness of guest rooms in accordance with hotel standards. They ensure rooms are clean and ready for guests and clean occupied guest rooms. This role is directly linked to cleanliness and allows the housekeeping attendant to create a clean, welcoming environment while looking after guests during their stay.
WHAT YOU DO
- Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
- Maintain positive guest and client relations at all times.
- Collaborate with all departments and communicate through GXP.
- Resolve guest complaints to ensure guest satisfaction.
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
- Clean and replenish guest bedroom and bathroom areas according to hotel standards.
- Complete accurately, and in a timely manner, any assigned work.
- Maintain cleanliness levels in public areas of the hotel including guest hallways and housekeeping closets.
- Report any defects to the corresponding areas responsible.
- Use all chemicals in accordance with OSHA regulations and hotel requirements.
- Maintain complete knowledge of equipment and use only as intended.
- Maintain a professional and personable appearance at all times, according to hotel standards.
- Successfully achieve the hotel’s core competencies including work product, teamwork and culture, guest and customer service, work ethic, and impact-oriented problem solver.
- All other duties as requested.
BENEFITS
QUALIFICATIONS
Reasonable accommodation(s) may be made through the interactive process when necessary to allow qualified applicants and associates to perform the duties of this position.
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.
Salary : $18
