What are the responsibilities and job description for the Catering Sales Manager position at Le Meridien Pasadena Arcadia?
The Belamar Hotel, a Tapestry Collection by Hilton , is looking for a Catering Sales Manager to join our team. This position is based in Manhattan Beach and is responsible for maintaining existing catering accounts as well as actively solicit new business. Will oversee each event from the initial sale through the post event phase of the function.
Essential Functions and Responsibilities of the job include but are not limited to :
- Solicit new and existing accounts to meet and exceed revenue goals through proactive sales efforts via telephone, outside sales calls, site inspections and written communication.
- Maximize revenue by selling all facets of the hotel including room rental, banquet and catering food and beverage, AV and other revenue generating opportunities.
- Provide overall direction and coordination for events to restaurant / banquet staff.
- Negotiate effectively to achieve maximum revenue while satisfying customer needs.
- Review and update banquet menus / packages / upgrades regularly to maximize revenue and ensure customer needs are met.
- Detailing (BEO Creation) of all meeting and events with client specifications including space requirements, times, equipment, menus, theme, dcor, staffing etc.
- Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel, resolve any issues, complaints, and problems to ensure a quality product delivery and customer satisfaction.
- Attend and assist with menu tastings and pre / post con meetings with clients.
- Participate in industry and civic organizations and events to take advantage of networking opportunities to build relationships and secure new business.
- Proactively pursue and manage all catered events for the hotels.
- Execute and support the administrative aspects of booked business (general proposals, contracts, customer correspondence).
- Communicate all relevant information to the chef / banquet staff and other appropriate departments in a detailed and timely manner.
- Greet host (on-site contact) for assigned events and provide formal introduction and handoff to Banquet Captain.
- Complete quarterly sales objectives and ongoing action plan, as directed by the Director of Sales.
- Conduct hotel site inspection and customer presentations.
- Use negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Meet and exceed individual productivity goals by booking business that leads to the overall team and hotel success.
- Respond promptly to all sales related inquires and correspondence from customers, prospects and lead referrals.
- Conduct weekly quota of proactive sales calls in the form of telephone calls, hotel site inspections, trade shows and networking functions / meetings.
- Utilize the hotels sales system in accordance with Pacifica standards.
- Hilton background and Delphi fdc experience preferred.
Health Benefits, Travel Perks & More Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.
Salary Range : $70,000-$75,000 / year
Salary : $70,000 - $75,000
