Revenue Operations Enablement Manager

At Curriculum Associates (CA), we believe a diverse team leads to diversity in thinking, making our products better for teachers and students. If you read this job description, feel energized by what you see here, and believe you could bring passion and commitment to the role, but you aren’t sure you meet every qualification, please apply! Above all, we are looking for the right person!

Summary: 

The Revenue Operations Enablement Manager oversees and manages key projects and initiatives. on the Enablement Operations team to improve the experience of internal educator facing teams in order to maximize revenue potential and drive sustainable growth across product lines. The ROEM is responsible for supporting and executing Enablement Operations within the Revenue Operations team. The ROEM works directly with members of the Sales, Partner Success, Professional Learning, Government Relations, and other internal support teams to support retaining and growing business across a portfolio of products in Mathematics, English Language Arts, Assessment and digital/teacher led instruction.

Essential duties/responsibilities: 

1. Manage key projects owned by across all products with the Enablement Operations Team.

2. Serve as the Enablement Operations Subject Matter Expert for ELA and Math Products to support internal knowledge management systems and key Go To Market efforts.

3. Coordinate with other internal teams to support key initiatives for educator facing teams to ensure they have the information and source of truth they need to sell products and support implementations.

4. Coordinate knowledge management audits and implement key processes to ensure content information is updated and accurate across multiple platforms.

5. Manage educator collateral projects and tasks with marketing, design, and proofing teams.

6. Collaborate with cross-functional teams to support training and communication efforts.

7. Support special projects as needed and identified by sales cycle requests.

8. Meet or exceed established weekly, monthly, quarterly and annual Rev Ops targets.

9. Monitor, screen, and respond timely to all internal/external communications.

10. Inform creation of Sales Essentials resources and partner cross functionality on training and communication efforts.

Required Job Skills and Abilities: 

1. Proficient with Programs and Applications like Outlook, SalesForce.com, Microsoft Office Suite products (Word, Excel, PowerPoint), Workfront, Qvidian, Bloomfire, Smartsheets, and search engines. 2. Strong observation skills to absorb information communicated through various channels such as meetings, emails, Zoom trainings, memos, etc….

3. Strong interpersonal skills – comfort in building trust and dependability in a remote environment across various teams.

4. A growth mindset and enthusiasm for continual learning. 

5. Strong skills to be able to learn and incorporate new and complex concepts quickly.

6. Goal oriented- ability to follow through to complete assignments within a deadline.

7. Desire to work independently and collaboratively, in a team environment while self-starting/problem solving. 

8..Project Management Skills- including the ability to have strong attention to detail and ability to follow complicated multi-step directions in a sequential logical manner.

9. Able to handle ambiguity and favorably navigate through stressful situations and pressing deadlines in a fast-paced environment.

10. Strong time management skills to meet demanding deadlines while managing multiple projects at initiatives at one time while prioritizing and being responsive. 

11. Confidently able to speak and present in meetings or groups of people in high stakes environment.

Required Education and Experience: 

1. Bachelor’s Degree

2. One year of experience in managing complex projects (at minimum)

3. Previous experience in customer service, sales, design, or marketing (or a combination)

4. Previous experience in Sales, Technology Software, Customer Management, Government, or relevant intern or extra-curricular involvement

Travel: Less than 3-4 times per year to Company offices and internal meetings/trainings.

Working Environment: Home office space required

Benefits and Pay Range:
Pay Range – This role’s range is $69,250-$118,250. The wage range for this role takes into account the wide range of factors that Curriculum Associates considers in making compensation decisions based on our Compensation Philosophy. Actual base pay within that range will vary based upon several factors including, but not limited to, prior experience and relevant skill sets. At Curriculum Associates, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances for each case. This role is also eligible to participate in the company bonus plan. The Company recognizes that minimum wage varies by location and will ensure all compensation decisions comply with applicable state and local laws.
Benefits – Benefit eligible employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees can enroll in our company’s 401k plan and receive an employer match. Employees have access to a flexible vacation and sick policy in addition to twelve paid holidays and a winter office closure between Christmas and New Year's, as well as a number of additional perks and benefits.

Summary: 

The Revenue Operations Enablement Manager oversees and manages key projects and initiatives. on the Enablement Operations team to improve the experience of internal educator facing teams in order to maximize revenue potential and drive sustainable growth across product lines. The ROEM is responsible for supporting and executing Enablement Operations within the Revenue Operations team. The ROEM works directly with members of the Sales, Partner Success, Professional Learning, Government Relations, and other internal support teams to support retaining and growing business across a portfolio of products in Mathematics, English Language Arts, Assessment and digital/teacher led instruction.

Essential duties/responsibilities: 

Manage key projects owned by across all products with the Enablement Operations Team. Serve as the Enablement Operations Subject Matter Expert for ELA and Math Products to support internal knowledge management systems and key Go To Market efforts. Coordinate with other internal teams to support key initiatives for educator facing teams to ensure they have the information and source of truth they need to sell products and support implementations. Coordinate knowledge management audits and implement key processes to ensure content information is updated and accurate across multiple platforms. Manage educator collateral projects and tasks with marketing, design, and proofing teams. Collaborate with cross-functional teams to support training and communication efforts. Support special projects as needed and identified by sales cycle requests. Meet or exceed established weekly, monthly, quarterly and annual Rev Ops targets. Monitor, screen, and respond timely to all internal/external communications. Inform creation of Sales Essentials resources and partner cross functionality on training and communication efforts.

Required Job Skills and Abilities: 

Proficient with Programs and Applications like Outlook, SalesForce.com, Microsoft Office Suite products (Word, Excel, PowerPoint), Workfront, Qvidian, Bloomfire, Smartsheets, and search engines. Strong observation skills to absorb information communicated through various channels such as meetings, emails, Zoom trainings, memos, etc…. Strong interpersonal skills – comfort in building trust and dependability in a remote environment across various teams. A growth mindset and enthusiasm for continual learning.  Strong skills to be able to learn and incorporate new and complex concepts quickly. Goal oriented- ability to follow through to complete assignments within a deadline. Desire to work independently and collaboratively, in a team environment while self-starting/problem solving.  Project Management Skills- including the ability to have strong attention to detail and ability to follow complicated multi-step directions in a sequential logical manner. Able to handle ambiguity and favorably navigate through stressful situations and pressing deadlines in a fast-paced environment. Strong time management skills to meet demanding deadlines while managing multiple projects at initiatves at one time while prioritizing and being responsive.  Confidently able to speak and present in meetings or groups of people in high stakes environment.

Required Education and Experience: 

Bachelor’s Degree One year of experience in managing complex projects (at minimum) Previous experience in customer service, sales, design, or marketing (or a combination) Previous experience in Sales, Technology Software, Customer Management, Government, or relevant intern or extra-curricular involvement

Travel: Less than 3-4 times per year to Company offices and internal meetings/trainings.

Working Environment: Home office space required

Salary : $69,250 - $118,250