Quality Management Specialist

The Quality Assurance Specialist leads quality assurance functions to ensure data, deliverables, and reports meet quality standards, as well as legal and regulatory requirements, including the drafting, review, and management of deliverables in all departments. The ideal candidate will assist with planning, designing, editing, proofreading, drafting, tracking, and finalization of reports/deliverables in the Operations Division (including ER, IH, Health and Safety, and RR). The Quality Assurance Specialist will support operations and quality program efforts (including initiatives in our Quality Management System), manage quality support functions and develop advancements in the application and analysis of operational quality control processes. The candidate will create and monitor quality performance measures, communicate issues to Directors or their manager, and will work to improve all responsible areas of quality assurance and quality control. As a part of the Quality Management group, the candidate may assist in the development of proposals, plans, specifications, training materials, and presentations. ACTIVITIES/TASKS/SCOPE Reporting: Facilitates the development, production, review, completion and submission process for final reports for ER and IH divisions and all other divisions as requested Acts as a liaison between groups within CTEH in the development of technical reports Interacts with laboratories, Data Managers, Project Technical Directors and Project Managers, as needed, to ensure timely and accurate deliverables to clients Supports in the development and implementation of Quality Assurance Project Plans and other work plans for projects as needed Interacts with groups prior to project report completion and reviews deliverables to ensure data quality objectives are being met Process improvement: Promotes and oversees standardization and quality assurance “best practices” to drive continuous improvement Performs root cause, provides quality data for inputs, and analyzes information to assist in the identification and/or implementation of corrective/preventative actions Analyzes quality assurance data and makes recommendations based on analysis, especially for reporting processes Supports CTEH’s Quality Management System and quality initiatives Supports the development of additional quality initiatives as needed Develops and implements measurable quality assurance/quality control processes for evaluation of deliverables (i.e., reports, data summaries, letters, etc.) in the Operations Division Provides status updates weekly, monthly, or as requested Attends Hotwashes/After Action Reviews and may develop or assist in the creation or implementation of action plans for process improvements Identifies, coordinates, communicates, and/or manages quality issues with multiple departments of the organization Works closely with internal departments and/or external clients to determine quality assurance needs and resolve quality problems quickly Training Coordinates and assists with the training of staff in the development of effective report writing techniques and other data quality topics Conducts quality testing as needed and may be responsible for in-process inspections Acts a liaison on all quality assurance matters; and, Perform such other duties as assigned EDUCATION, EXPERIENCE, & CREDENTIALS Bachelor’s degree in science, business, or technical writing with 2-4 years of experience in scientific quality assurance and data analysis. Basic knowledge of occupational exposure guidelines and regulatory requirements. Ability to interpret state and federal regulations. Basic knowledge of environmental sampling strategies. Ability to write, review and implement work plans to meet regulatory requirements. Advanced computer and data management skills in a Windows-based platform with expert-level knowledge of Microsoft Office Suite (required). KNOWLEDGE, SKILLS, & ABILITIES Understanding of environmental sampling processes (preferred) Understanding of environmental analytical data and interpretation (preferred) Understanding of environmental data validation process (preferred) Science background or knowledge (required) Six Sigma yellow belt or green belt (preferred); and, Ability to work overtime and/or weekends (as necessary). WORK ENVIRONMENT & PHYSICAL DEMANDS The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting, standing, and walking Infrequently lifting to 25 pounds Infrequent overhead lifting to 10 pounds Bending, climbing and stooping Long hours involving overtime and weekends (infrequently) Keyboarding/typing Ability to read effectively from a computer screen and/or a paper copy Ability to handle a large volume of work and perform multiple tasks in a fast-paced environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in an office environment Potential for extended travel Our Mission CTEH empowers extraordinary teams of experts to help companies, governments, and communities prepare for, respond to, and recover from threats to their environment and people. We apply the brightest minds, state-of-the-art science and technology, and conclusive data to resolve complex health, safety, environmental, toxicological, and management challenges. Our experience enables us to manage complex situations better than anyone else CTEH is committed to being an inclusive workplace Montrose is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can read more about EEO here or view the EEO Posters. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hrcorp@montrose-env.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail careers@montrose-env.com or call 949-988-3500. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.