Terminal Service Specialist

Headquartered in Houston, Texas, BWC Terminals is a premier provider of bulk liquid storage and logistics services to refiners, manufacturers, and distributors of bulk liquids in North America. The Company consists of 22 sites with over twenty million barrels of storage capacity. The BWC Terminals facilities are equipped to store a wide range of petroleum, chemical, renewables, and agricultural products. Additional information about BWC Terminals is available at www.bwcterminals.com.

PURPOSE 

To provide comprehensive administrative and financial support for terminal operations while managing office functions and coordinating facility communications.

DUTIES AND RESPONSIBILITIES Below is a list of essential duties of this position. NOTE: Other duties may be assigned as needed.

• Process Accounts Payable and Accounts Receivable billing and invoicing
• Handle chargebacks and procurement for asset integrity projects
• Create and maintain financial tracking spreadsheets
• Manage rail activity documentation including customer information, billing, and weights
• Coordinate with terminal departments to ensure smooth operations
• Support Terminal Manager with monthly reporting requirements
• Manage office equipment and supplies as needed
• Process and distribute correspondence
• Maintain professional relationships with vendors and service providers
• Serve as primary point of contact for offices services          
• Assist in coordinating customer orders with internal stakeholders and collaborate with Customer Service Representatives (CSRs)
• Maintain effective communication with internal and external stakeholders
• Perform month-end closing and account reconciliation
• Process and verify vessel-related charges and documentation
• Maintain contract folders and documentation
• Track and report utility usage and expenses to aid cost control and GRESB reports
• Generate and distribute operational reporting on ancillary services
• Ensure billing accuracy according to contracts
• Research and resolve billing inquiries
• Maintain detailed documentation for all transactions
• Upkeep on regulatory and compliance documentation annually and as needed   
• Other tasks as deemed necessary by manager

EDUCATION, TRAINING, LICENSES, MINIMUM EXPERIENCE, SKILLS, AND QUALIFICATIONS

To perform the duties of this position successfully, an individual must demonstrate the following qualifications. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or equivalent.
• Minimum 2 year’s experience with financial processes (AP/AR)
• Experience with financial/billing systems
• Advanced proficiency in Microsoft Office Suite (Excel)
• Knowledge of office equipment and procedures
• Strong organizational and multitasking abilities
• Detail-oriented with high accuracy standards
• Excellent written and verbal communication
• Ability to maintain strict confidentiality
• Strong problem-solving skills
• Experience in document management
• Ability to work independently
• Excellent time management skills

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

The working conditions and environment and the physical requirements/activities listed below are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions and Environment: While performing the duties of this position, the individual generally has good working conditions.  The employee is often exposed to moderate noise from office equipment and co-workers.

Physical Requirements/Activities: While performing the duties of this position, the individual is regularly required to stand, walk, sit, carry, reach with hands and arms, use hands to finger, handle, feel, use office equipment, and communicate (talk and hear).  This position involves sitting for approximately 90% of the workday.  Occasionally the employee is required to kneel, bend, push, pull, lift, or twist.  Occasionally the employee is required to lift or exert force of up to 10 pounds.  Intermittently, the employee is required to lift or exert force of up to 25 pounds.  Specific vision ability required is close vision of 20 inches or less.

Equal Employment Opportunity Statement

BWC Terminals provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.