What are the responsibilities and job description for the General Sales Manager position at Leachman Buick GMC/Leachman Cadillac?
Role and Responsibilities
The successful General Sales Manager candidate is a driven leader excited to develop a motivated sales team to exceed the monthly sales forecast while building and maintaining a profitable inventory. Be a strong community leader to expand our customer base, strengthen our reputation while delivering extraordinary customer service.
· Drives the team to reach monthly sales goals with training and motivational rewards while providing excellent customer service before, during and after each sale.
· Supports the sales manager on the hiring, training, and performance of Product Specialists and ensure managers understand dealership policies, procedures, and sale systems.
· Work with the General Manager to maintain GM Standards with our facilities and operational systems.
· Work as a liaison between all departments to execute efficient vehicle delivery and customer satisfaction.
· Create and lead the monthly sales forecast.
· Communicate daily feedback with leadership and specialists the results of monitoring sales/inventory.
· Drafts new vehicle reservations and submits vehicle orders as allotments are awarded.
· Understands and executes all manufacture’s programs, special rates, rebates, and incentives.
· Supports Pre-owned manager to build sales and inventory of pre-owned vehicles.
· Encourages the Business Development Manager to build sales utilizing CRM and external resources.
· Supports the development of the Sales team with the SFE Consultant Sales Bonus Program and to ultimately to earn the Mark of Excellence Recognition.
· Utilizes all technology software in the entire sales process.
· Personally congratulate all new vehicle owners for their purchase.
· Assures timely follow-up with potential and existing customers to expand and maintain our customer base.
· Keeps General Manager informed of weekly tasks, challenges, planned action and reviews monthly forecast, commission sheets, productivty reports, and the profit performance of each department as a whole and each salesperson individually.
· Exhibits a professional Leachman sales image and make sure facility is well lit, and professional in appearance.
· Complete all required training as needed.
Qualification and skills
· Strong Coaching skills. Excellent communication skills. Solid Time-management. Analytical and reasoning skills. Negotiation skills. Computer skills. Goal-oriented/Sales Driven.
· Bachelor’s Business/Accounting and/or proven Sales experience 5 years, automotive industry preferred.
· Valid and clean Driver’s record for the past two years.
· Pre-employment background check and drug screening required.
Additional Notes
Other responsibilities may be assigned by the management.