Post-Secondary Advisor

Position Summary

Under the supervision of the A.M.P. team leadership (Senior Post-Secondary Advisor & Director of Programming), the Post-Secondary Advisor will be responsible for all of the Comprehensive Case Management Employment Program (CCMEP) Framework Services for the A.M.P. Program. This includes recruitment, eligibility screening, comprehensive assessments, case management, referrals, and follow up services within the scope of Lead the Way’s policies, procedures, and budget.

Essential Job Functions

• Offer personalized career advising to program participants.
• Help participants identify their strengths, skills, and career aspirations.
• Assist with resume writing, job search strategies, and interview preparation.
• Provide ongoing support and follow-up to ensure participants' success in their careers.
• Track and report on participants’ progress and outcomes.
• Provide quality case management to a roster ranging from 50-65 youth.
• Keep all required documentation in a compliant status.
• Guide youth in career readiness journey by providing required programming experiences and elements.
• Document youth’s experiences and success stories through case notes, images, videos and testimonials.
• Meets all performance requirements for assigned caseload.
• Adhere to Social Media policies and protocols by submitting required information in a timely manner. (e.g., school schedules, Newsletters, Latest News posts and testimonials)

Project/Program Areas:

• Participates in outreach, enrollment, and engagement activities
• Provides in-person and virtual explanations to youth customers on the services and eligibility requirements of the A.M.P. program in both group settings and individually
• Maintains quality records of each A.M.P. participant
• Completes CCMEP Assessment with all A.M.P. participants
• Completes CCMEP Individual Opportunity Plan with all A.M.P. participants
• Works one-on-one, virtually with A.M.P. participants to register on OhioMeansJob.com and create an OMJ Backpack, build a resume, and access the OMJ Training Center
• Assists in the execution and scoring of a basic skills assessment for each A.M.P. participant
• Enforces program rules and regulations and applies appropriate disciplinary measures as needed
• Completes on-going data entry tasks to reflect services, activities, and performance outcomes for each A.M.P. participant, on-time and with accuracy
• Provides on-going, meaningful case management services to each A.M.P. Participant
• Assists Program/Office Manager with the coordination of On-The-Job Training for each A.M.P. participant
• Identifies needs and employment barriers for each A.M.P. participant and provides service linkages or referrals to other services as needed
• Supports facilitation of the placement of participants into education, skills training, employment, apprenticeships, or the military
• Supports the operational functioning of Lead The Way Learning Academy as a whole
• Performs other duties as assigned

Required Skills/Competencies

• Ability to work with minimum supervision
• Ability to multi-task and/or manage several projects simultaneously
• Ability to work in a team-based environment
• High levels of initiative, flexibility and organizational skills
• Excellent oral and written communication skills; communicate effectively with staff, youth, and parents
• Ability to relate to culturally diverse population
• Ability to demonstrate knowledge of basic case management competencies
• Job-Specific Functional Knowledge and Skills:
• Client Support Practices
• Knowledge of Job Skills and local hiring markets
• Knowledge of practices in serving and working with hard-to-place individuals
• Knowledge of independent living skills and work standards

Education and Work Experience

Working on or holding a B.A. or B.S. in Human Resources, Education, Child Development or a related field or equivalent work experience. At least three (3) years of experience providing community-based management services with high school aged youth. Demonstrated knowledge of community resources. Must possess a valid driver’s license and/or reliable transportation. Proficient in Microsoft Suite, Outlook, and Google. Ability to travel. Commitment to working with marginalized people from diverse backgrounds.

Work Environment/Physical Demands

Requires repetitive movement, sitting, writing letters and memos, face-to-face discussions with individuals or teams, use of electronic mail, telephone conversations, contact with others (face-to-face, by telephone, virtually, or otherwise). Requires the opportunity to make decisions without supervision, freedom to determine tasks, priorities, and goals, repeating the same physical activities or mental activities over and over. Requires being exact or highly accurate, requires meeting strict deadlines. Requires work with external providers, customers or the public, work with others in a group or team, coordinating or leading others in accomplishing work activities.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

This job description has been reviewed to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as deemed appropriate.

Job Types: Full-time, Part-time

Pay: $18.00 - $25.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Columbus, OH 43215: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $25