Service Technician

LeadCar is a newly launched group of franchised new-car dealerships representing highly-desirable import brands. We’re at the forefront of automotive retail, leading with innovation, and your unique perspectives and ideas will keep us growing.

Our employees power LeadCar. Our dealerships are leading players in the automotive industry, and working with LeadCar means being part of a team that is constantly setting new standards and driving innovation. Our employees are encouraged to challenge themselves and each other to continuously improve. We pride ourselves on being a forward-thinking and dynamic organization that is always looking to stay ahead of the curve. We offer competitive compensation packages and a comprehensive benefits program, including health insurance, retirement plans, and paid time off. If you are ready to take your career to the next level, we are looking for a Service Technician to join our team. Apply today!

To learn more about our company, please visit https://leadcarhondahamburg.com/careers/. 

What We Offer – Benefits: 

• Health Insurance 
• Dental Insurance 
• Vision Insurance
• Supplemental Benefit Insurance, including Life Insurance, Short- and Long-Term Disability Insurance, Accident Insurance and more! 
• 401(K) Retirement Plan 
• Paid Time Off
• Paid Holidays
• Employee Discounts
• Employee Referral Program 
• Continued training through the Company and our manufacturer 

Job Summary:

The Service Technician is responsible for functioning as a skilled Technician able to perform diagnosis, automotive repairs, and service in all areas in accordance with store and factory standards, in addition to being specialized in particular areas of repairs. This individual utilizes his skills to diagnose and resolve the different sources of automotive problems swiftly and accurately. The Service Technician works with all Service personnel and management to ensure the satisfaction of our customers.

Essential Duties and Responsibilities:

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with the Company and manufacturer standards.
• Diagnoses cause of malfunction and performs repair.
• Communicates with the parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with the Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Accurately record time spent on repairs utilizing company time clocking procedures. Road tests vehicles when required to ensure quality of repair work.
• Participates in manufacturer-sponsored training programs, schools and events. Keeps abreast of manufacturer technical bulletins.
• Supervises work of any apprentice technicians as assigned.
• Reports machinery defects or malfunctions to direct supervisor. Ensures that customer and the Company vehicles are kept clean.
• Notifies the Service Writer immediately of anything that has happened to change the appearance or condition of the vehicle.
• Keeps shop area neat and clean. Use shop supplies and materials in a practical and economical manner.
• Maintains and is accountable for all Company-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
• Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as “special tools”.
• Understands, keeps abreast of, and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know and other safety requirements.
• Operates all tools and equipment in a safe manner.

Qualifications/Requirements:

• Technical or trade school degree required or minimum three years of automotive repair experience required.
• Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.
• European diesel experience preferred.
• Must be able to work on and repair multiple makes of vehicles.
• Must have the ability to operate a wide variety of vehicles, both automatic and manual transmissions. Must have manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely and efficiently.
• Must be able to work successfully on a flat rate pay system. Travel to relevant training courses required.
• A valid driver’s license with an acceptable driving record must be maintained for occasional travel requirements and essential job functions.

We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.

We will endeavor to make a reasonable accommodation/modification for the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources by calling 608-824-1300 or by emailing hr@leadcar.com.