Admin Assistant I/Receptionist

Position Summary

Operate multiple phone lines, greet visitors, support and coordinate office services such as personnel, mail, building maintenance, records control, luncheons, events, special projects, appointment schedules, filing, corporate and/or vendor correspondence, order and manage office supplies, coordinate corporate meetings and conference room’s schedules, assist with quarterly communicator newsletters, create and maintain spreadsheets and documentation as needed.  Assists Director of Accounting and Administration.

Duties & Responsibilities

• Operate multiple phone lines
• Professionally administer all incoming calls
• Ensure phone calls are redirected accordingly
• Greet guests in a professional, friendly, hospitable manner
• Maintain visitor log
• Receives/log/maintain mail, packages & distributes to appropriate personnel
• Assist with schedule and calendars 
• Assist with special company and/or community projects as requested
• Maintain Company Confidentiality
• Assist with building management
• Create corporate and/or vendor correspondence
• Review and answer office correspondence as requested
• Order, organize and maintain office supplies, break room, supply room and copy room
• Coordinate corporate meetings, luncheons, events and conference rooms
• Create and maintain spreadsheets and other documentation as requested
• Organize and maintain admin. and quality document records control
• Assist with Quarterly Communicator Newsletter and Communicator Express 
• Maintain weekly A/P filing
• Assists Director of Accounting and Administration
• Admin Assistant support for Contracts in creating weekly/monthly reports, editing documents, resume formatting, etc.
• Admin assistant support for BD and Corporate departments
• Perform a variety of clerical duties as assigned

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

EDUCATION:

• Associates degree from post secondary school or Certificate from Accredited Vocational Technical Institution

EXPERIENCE:

• Minimum 3 year administrative experience is required
• Minimum 3 year customer service experience is required
• Experience with Internet and email applications
• Experience working in a professional, fast paced office environment 
• Experience and ability to effectively interact with upper-level management

Skill & Certification Requirements

KNOWLEDGE:

• Proficient in MS Office applications; specifically MS Outlook, Word, Excel, PowerPoint
• SharePoint System

SKILL:

• Typing - 45 wpm minimum
• 10-key  by touch 
• Excellent Customer Service Skills
• Excellent phone etiquette
• Excellent verbal communication skills
• Punctual
• Able to work with minimum supervision
• Should be customer service driven
• Knowledge of MS office (Word, Excel, Outlook, Access)
• Professional appearance
• Strong organizational skills; must be able to meet deadlines
• Strong attention to detail
• Outstanding oral and written communication skills

ABILITY:

• Ability to multi-task and support multiple projects and deadlines
• Intermediate ability to create correspondence in MS Word
• Intermediate ability to create and maintain spreadsheets (including creating formulas) in MS Excel
• Intermediate ability in alpha-numeric data entry

PHYSICAL REQUIREMENTS:

• May require lifting of 20-50 lbs.
• Extended telephone use
• Position requires sitting for long periods of time. (Sedentary Work)
• Most duties require use of a keyboard  and computer monitor 
• LCI is an Equal Opportunity Employer Veteran/Disabled