Position Summary |
The Systems Administrator will provide Information Technology (IT) support services to the Network Enterprise Center (NEC) located on Fort Moore, GA. This will include the delivery of comprehensive, integrated, end-to-end IT services that include systems Administration, Systems Integration and Testing, Configuration Management, Infrastructure Management, End-User Support and Training, and IT Metrics Reporting. Individual must be able to attain and maintain a valid US Government security clearance to be retained in the position. |
Duties & Responsibilities |
- Performs systems upgrades, system support, and problem logging / troubleshooting using the Action
- Request System (Remedy/ITSM/).
- Provides Network, Server, and Desktop administration and help desk support to customers.
- Installs, configures and administers Windows servers and desktop computers.
- Configures and administers desktop and server-based software applications provided by customer.
- Provides end user support as needed for computer and web account management and problem resolution.
- Works with other system administrators and team members as needed to resolve inter-system issues.
- Works with the Information Assurance Manager (IAM) and Information Assurance Officer (IAO) to identify and resolve any computer and information system security issues.
- Performs remote and on-site desktop management assistance to users for computer systems and
- peripheral devices.
- Resolves desktop problems, add/delete accounts and reset passwords as needed.
- Installs, configures, troubleshoots, relocates, and repairs desktops, peripheral devices, and printers.
- Performs basic software installations and upgrades to operating systems and layered software
- packages.
- Supports imaging of computer devices (desktop/laptop).
- Performs hardware break/fix (including PCs, laptops, workstations, printers and other peripheral devices.
- Performs installation/removal of hardware (disk drives, adapter cards, printers, memory, etc.).
- Tracks and provides weekly metrics on the completion of all actions.
- Provide management to complex communications project which may include IT, Network, Communications, and Telecommunications.
- Supervises team of multi-disciplined professionals; provides advanced expertise and proven experience in at least two of the IT help desk, network and system operations and support, radio communications, antenna/tower communications, telecommunications.
- Strong and effective written and verbal communication skills coupled with excellent interpersonal and team skills. Excellent leadership and management skills.
- Manage training and certification of employees.
- Must be detail and safety oriented.
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor |
Education & Experience Requirements |
- Bachelor’s degree in an IT-related field and a minimum of 5 years' experience in an IT environment.
- DoD 8570 Baseline Certification; IAT Level II: Security
- Computer Environment (CE): Microsoft Technology Associate or A
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Skill & Certification Requirements |
- DoD 8570 Baseline Certification; IAT Level II: Security
- Computer Environment (CE): Microsoft Technology Associate or A CCNA
- Windows 2008 and 2012 experience
- Position requires sitting, for long periods of time. (Sedentary Work)
- Most duties require extended use of a keyboard and computer monitor
- Extended Telephone Use
- May require lifting of 20-50 lbs
- LCI is an Equal Opportunity Employer/Veterans/Disabled
Leader Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hr@lcibest.com
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