Manager of Marketing and Development Operations

Please submit resume and cover letter to: careers@lgcchicago.org

ABOUT LEADERSHIP GREATER CHICAGO (LGC):  

Leadership Greater Chicago (LGC) is the region’s premier civic leadership development incubator, delivering the knowledge and network to lead bold, transformative change. 

As the pre-eminent forum for cultivating civic leadership in the Chicago region, LGC brings together leaders from diverse backgrounds, identities, and sectors. These diverse individuals represent the most prominent corporate, nonprofit, government, and education organizations in the Chicago region. 

LGC convenes, connects, and mobilizes the area’s most promising leaders around key socioeconomic issues through dynamic education and experiential activities. LGC strives to create a learning space that inspires personal transformation and fosters a greater commitment to civic engagement with the purpose of positively impacting the Greater Chicago Region. 

Since its founding in 1983 by The Chicago Community Trust, LGC has developed nearly 1,400 leaders through its Signature Fellows Program –– an intensive 10-month exploration of current socioeconomic issues that provides the foundation for a lifelong commitment to civic engagement. Fellows learn from a diversity of opinions, styles, and world views, and develop the capacity to approach and break down complex problems to drive transformative change in effective and collaborative ways. 

In February 2019, LGC launched The Daniel Burnham Fellowship – an accelerated civic onboarding experience for C-suite executives designed to foster their efforts to shape the future of Chicago. The Burnham Fellowship is designed to inspire these leaders to mobilize and exert their combined influence to positively impact Chicago and to positively shape the economic future of the region. While beneficial to any executive, the Burnham Fellowship is especially beneficial for those who are new to Chicago as it provides a rich introduction to issues, forces and people shaping our region. To date, nearly 180 C-suite executives have participated in this innovative leadership experience.

Using the community as a classroom, LGC Fellows learn through interactions with private, public, and nonprofit decision-makers, and work as a group to develop critical thinking, analytical, governance and leadership skills, with the purpose of creating a network of leaders striving to serve the Greater Chicago Region.

Under the leadership of Chief Executive Officer, Myetie Hamilton, LGC is poised to reach even greater levels of strategic influence, impact, and innovation as the region’s premier organization for fostering and growing civic leadership. 

Job Description:

Reporting to the VP of Development and Marketing, the Manager of Marketing and Development Operations is responsible for supporting LGC’s mission and work by assisting with marketing, engagement and fundraising efforts. Excellent project management skills are necessary, as is a commitment to customer service and handling all relationships in a manner consistent with the quality and professionalism that is emblematic of the LGC culture. 

Key Responsibilities:

This position is responsible for supporting the effective execution of integrated marketing and communications campaigns, digital visibility (website, social media), mass and direct Fellow/donor communications (e-marketing system), presentation material development, and Fellow/donor special events.

The manager supports marketing and development efforts by managing the database of stakeholder audiences, analyzing and reporting relevant data and metrics, identifying new technologies and trends, and maintaining processes, resources, and templates for marketing and development efforts.

Marketing and Communications 

• Support creation of compelling, engaging content in line with integrated marketing and communications plans, including content curation for newsletters, announcements and press releases 
• Support digital and social media visibility in line with editorial calendar and opportunistically  
• Support development of materials, presentations, and other marketing communications for campaigns, programs and events

Fellow Engagement and Tracking  

• Collaborate with the Program Team to promote opportunities and drive Fellow engagement 
• Support LFA Board meetings and engagement  
• Support the development and execution of Fellow-focused communications 
• Monitors Fellows portal activity and identifies opportunities to encourage collaboration 
• Facilitate Fellow acknowledgement and stewardship (recognition, thank you’s) 
• Analyze and regularly report relevant Fellow-related data and metrics 

Fundraising and Donor Database Management 

• Facilitate the maintenance and use of the centralized donor database (Salesforce) 
• Conduct donor research and prepare meeting prep/briefing documents 
• Support the development and execution of donor-focused communications, including Annual Appeal campaign and annual Celebrate Leaders benefit 
• Support the execution of donor-focused events 
• Support the analysis and reporting of relevant metrics and trends

Qualifications 

• Bachelor’s degree in integrated communications, marketing/digital marketing, or nonprofit management; Master’s degree and/or additional certification a plus 
• Minimum 5 years of experience in a professional marketing communications and operations roles, with 3 years of experience in donor engagement in a nonprofit or fundraising environment 
• Background/experience with development of marketing and fundraising strategies and execution across channels and touch points including website, online, social media and print/direct mail communications  
• Experience in individual gift fundraising including mass communication campaigns, major gift fundraising solicitations and knowledge planned-giving mechanics and giving vehicles. 
• Exceptional communication and interpersonal skills 
• Strong analytical and data analysis skills and ability to draw conclusions/make recommendations using data 
• Strong project management skills, including timeline/deadline management and the ability to manage multiple competing priorities 
• Experience with agency and vendor management  
• Demonstrated computer skills including working knowledge of Microsoft Office, Adobe Creative Suite, e-marketing platforms (i.e., MailChimp), Customer Relationship Management (CRM) systems (i.e., Salesforce), and a quick learner of technology software

To Apply

Please submit a cover letter and resume to careers@lgcchicago.org.

Compensation and Benefits: 

The annual salary range for the position is $60,000-$70,000 and offers will be commensurate with experience. Benefits for full-time employees include health, vision, dental, life, short-term disability, and supplemental insurance, 401(k) plan, Employee Assistance Program. 

Leadership Greater Chicago is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.