Service Foreman

Leading Edge Equipment is a fast growing, family-owned John Deere dealership with locations in Michigan, Devils Lake, Hampden and Carrington, ND. We’re focused on career development and promotion – people are at the core of everything we do! If you are looking for a career and not just a job, you’re in the right place!

Are you ready to take your career to the next level? We’re looking for a motivated and hands-on leader to step into the role of Service Foreman at our Carrington, ND location! If you thrive in a fast-paced, team-driven environment and have a passion for keeping machines running at peak performance, this is the opportunity for you. As a key player on our team, you’ll help lead and support our Service Department, ensuring efficiency, productivity, and top-notch service.

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What you will love about our team:

·        Great Company Culture. Join a knowledgeable, high-achieving team at an innovative, family-owned company. Build your skills in a collaborative environment with supportive teammates. Fun employee events including monthly lunches and multiple annual celebrations. 

·        Excellent Health Benefits. 

o       Affordable single or family health insurance plans with employer contribution. 

o       Health savings $1,750 annual employer contribution. 

o       Dental and vision insurance, 100% paid by employer. 

o       Life insurance, short-term disability and long-term disability, 100% paid by employer. 

o       Employee Assistance Program, 100% paid by employer. 

o       Earn up to $900 per year through optional Wellness Program. 

o       Additional optional benefits including hospital indemnity, accident plan and critical illness. 

·        Retirement Plan. 401(k) with employer contributions. 

·        Incentive and Bonus Program. Outstanding efforts never go unrewarded. 

·        Time off. Paid holidays and annual leave. 

·        Employee Referral Program. Generous compensation for referring new employees. 

·        Years of Service Recognition. We appreciate our employees’ dedication and celebrate their milestones. 

·        Structured Career Development. Develop new skills with training paths and opportunities for career advancement. 

·        Discounts. Staff discount for products at dealership. Verizon discount. Access to Deere Employees Credit Union. ADP LifeMart discounts.

·        Position-Specific Perks. Uniforms and excellent working hours.

What you’ll focus on:

·        Support the Service Manager by handling customer inquiries both over the phone and in the shop, ensuring exceptional service and prompt solutions

·        Help manage the assignment of jobs to technicians according to their skills and knowledge

·        Step in to help with repairs as needed to ensure timely completion

·        Optimize workflow by coordinating and staging the next piece of equipment for technicians, ensuring a seamless transition between jobs for maximum efficiency

·        Thoroughly review repair orders to guarantee accuracy and completeness

·        Participate in reconditioning, set-up, and inspections of new and used equipment

·        Inspect completed repairs with a keen eye for detail, ensuring every machine leaving the shop meets the highest standards of performance and reliability

·        Works with all the technicians to achieve a minimum of 85% productivity & efficiency

·        Inspect, repair and inventory special tools

·        Fills the Service Manager role in their absence

·        Uphold safety standards and support the Store Manager in conducting safety meetings

·        Flexible to assist the Parts Department with excess workload as needed.

·        Ensure customer satisfaction, keep our service department running smoothly and support the team with other tasks as assigned

What we need from you:

·        5 years of repair experience with a track record of exceeding performance goals

·        Strong leadership skills and the ability to work collaboratively in a team

·        Solid experience with mechanical, electrical, and hydraulic systems in off-road, construction, or heavy equipment

·        Ability to use diagnostic tools, technical manuals, and computer-based repair systems

·        Excellent communication skills – both verbal and written

·        High School Diploma or GED

·        Even better if you have (although not required to apply):

·        Experience using Service Advisor or other diagnostic software

·        Associates degree

Apply at: Apply Now

Leading Edge Equipment is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.