Organizational Change Communication Manager

This is a 6 months contract with our client o Hybrid in Blue Ash, OH.

Support the overall vision of the team by developing, updating, and communicating standards, policies, and procedures needed to effectively achieve strong business results.

· This position will utilize modern best practices from OCM, training and technical writing to create a clear and concise user experience enabling faster adoption, greater utilization, and higher proficiency of our contracts and vendor management processes and system.

· Refine, lead and execute OCM plans

· Develop and deliver training to multiple impacted groups of users in a hybrid, diverse work environment.

· Document online training materials

· Strong interpersonal communication skills, both verbal and written.

· Proven problem solving and organizational skills.

· Demonstrated ability in team motivation and delegation.

· Excellent communication and presentation skills to effectively communicate information to customers and to all levels within the organization.

Key Responsibilities

· Facilitate discovery with stakeholders and build an approach with targeted communications for internal and external users

· Leverage technology to drive change and introduce resources through an internal web space on the Confluence platform and through in person training delivery in a hybrid work environment

· Conceptualize visuals and build user experiences that drive action and produce measurable comprehension

· Present solutions to multiple stakeholders for review and feedback

· Ensure final products are developed within specifications for desired channels, and technical writing is accurate

· Measure progress/behaviors and apply pivot approach if necessary

· Must be able to perform the essential job functions of this position with or without reasonable accommodation

· Implement the Organizational Change Management (OCM) Framework to manage the people side of change caused by change and transition

· Develop and deliver actionable and targeted change management plans including: a communication plan and training plan

· Coordinate, conduct, and measure training deployment and competencies

· Develop training and supporting user materials through an internal portal (Confluence)

· Execute delivery of OCM training to the organization and to external partners through formal and informal hybrid learning events

· Execute Change Management while supporting Change Management practices