Demo

Staffing - Technical Writer - USA

Leadstack Inc
Mountain View, CA Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/20/2025

As the Engineering Services Analyst, you will be responsible for developing and maintaining document transmittals, records, and systems for

  • s products. You will ensure all involved parties across
  • s supply chain partners receive accurate and timely product documents and change notifications.

Roles & Responsibilities

Manage the distribution and tracking of

  • product documentation
  • Partner cross functionally on change order generation, completeness, accuracy validation and distribution to affected parties. Collaborate with users to correct issues before routing for approvals

    Manage the change order processing life cycle stages including approval workflow, approval list, approval turnaround time, distribution matrix and implementation at supplier organizations

    Organize and drive change control board review (CCB) for change orders.

    Provide document control services as needed : Item creation, BOM creation, Change order creation per

  • practices
  • Ensure documentation access and availability needs of

  • supply chain partners are met
  • Generate reports and maintain dashboard for key metrics that reflect the health of engineering services process and action detractors

    Develop, implement and follow document control processes / policies for

  • s products.
  • Drive to consistent application of Good Manufacturing / Documentation Practices in records maintenance

    Support Quality records creation, filing and maintenance : Corrective actions, Purges, Stop ships, factory quality reports, supplier quality reports

    Support maintenance of field quality reports and metrics : RMA, DOA etc

    Support development of quality and manufacturing process documentation

    Periodically review and collaborate on update of document control processes

    Train

  • team members and supply chain partners on document control systems and procedures
  • Lead projects that are business transformational with respect to PLM system , integration and business process flows

    Requirements and Qualifications :

    Associates degree in a technical field, Bachelor's degree in engineering preferred

    Over 5 years of document control / engineering services experience

    Proficient with PLM / PDM systems as Agile, Arena or Empower. Empower experience preferred. Couple years of experience in SAP ERP and PLM Software

    Sound understanding of product life cycle within a controlled document management system

    Knowledge of document control systems, Item master, bill of material structures, change order processes, engineering and manufacturing documentation types and uses

    Experience in a highly engineering centric high tech organization with completely outsourced manufacturing

    Strong organizational skills and attention to detail

    Ability to exercise sound judgment within broadly defined practices and policies

    Excellent communication skills, both written and verbal

    Ability to work collaboratively with diverse teams

    Proficient in Microsoft Word and Excel (excel formulars and functions likes V-lookup, Hlookup, Pivot, etc)

    Some experience as a quality analyst preferred

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