Medical Receptionist/Front Desk

Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of medical terminology and office procedures, as well as the ability to maintain patient confidentiality and handle sensitive information with care.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Manage patient check-in and check-out processes, ensuring accurate data entry.
• Schedule appointments and manage the calendar for healthcare providers.
• Verify insurance information and assist verifications team with insurance uploads.
• Maintain medical records in compliance with HIPAA regulations.
• Utilize our electronic health record system, CareCloud.
• Communicate effectively with patients regarding their appointments, treatment plans, and any necessary follow-up.
• Handle phone inquiries, including appointment requests and general questions about services provided.
• Collaborate with healthcare staff to ensure smooth operations within the medical office.

Experience

• Previous experience as a Medical Receptionist or in a similar role is preferred.
• Familiarity with medical billing codes such as ICD-9 and ICD-10 is advantageous.
• Experience with insurance verification processes is essential.
• Knowledge of medical office management practices is a plus.

We look forward to welcoming a motivated individual who is eager to contribute to our team while providing excellent service to our patients.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Medical Specialty:

• Internal Medicine
• Pediatrics
• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $17 - $20