What are the responsibilities and job description for the Client Service Representative position at Leaner Wellness & Nutrition?
We are seeking an enthusiastic & driven Client Service Representative to join our dynamic team! At Leaner Wellness & Nutrition, we’re committed to delivering modern health & wellness solutions that empower our clients to thrive.
In this role, you will be a primary point of contact for our customers, providing outstanding service and support while cultivating strong customer relationships. Your contributions will be key to ensuring customer satisfaction and loyalty while helping to drive sales and strengthen our overall market presence.
Qualifications/Skills:
- Strong communication skills with the ability to convey information clearly and effectively.
- Proven experience in customer service and/or client support.
- Sales-oriented mindset with a focus on building lasting relationships with clients.
- Excellent problem-solving skills and the ability to handle difficult situations with professionalism.
- A proactive approach to identifying customer needs and providing tailored solutions.
Responsibilities Include:
- Respond promptly to customer inquiries via phone, email, or chat, ensuring a positive experience.
- Provide accurate information regarding products and services, addressing any questions or concerns.
- Utilize Customer Relationship Management tools to track interactions and manage customer accounts effectively.
- Collaborate with our Team to explore opportunities to introduce customers to our Wellness products and services.
- Stay informed about industry trends, market developments, and competitive landscape to better serve customers.
- Assist in the onboarding process for new customers, ensuring a smooth transition to our services.
What We Offer:
- Flexibility: Enjoy a mix of in-office responsibilities and occasional remote work-from-home opportunities.
- Supportive Culture: We foster a fun, friendly, and professional environment that values teamwork, collaboration, and fresh ideas.
- Incentives: This position includes profit sharing and incentives for bringing in new customers, offering you the opportunity to earn additional income.
- Empowerment: Be part of a company that appreciates your input and actively involves you in its growth and success.
About Leaner Wellness & Nutrition: We’re on a mission to make modern healthcare accessible and affordable for everyone. Our clinic is not just about health services—it’s about empowering our team, supporting our community, and driving real results in wellness and nutrition.
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Paid time off
Compensation Package:
- Bonus opportunities
- Profit sharing
Schedule:
- 8 hour shift
Work Location: In person
Salary : $20