What are the responsibilities and job description for the Verizon Customer Support Representative position at LEAP Business Ventures?
We are a leading partner in the telecommunications and sales industry, specializing in client management solutions. We are dedicated to helping our clients elevate their brand presence and drive customer engagement through innovative strategies and targeted outreach. Our Verizon Customer Support Representative team is committed to delivering exceptional results that foster growth and strengthen our brand. Whether it's enhancing customer experiences or boosting brand awareness, we empower our clients to connect with their audience effectively and efficiently.
We are hiring a Verizon Customer Support Representative to join our team. The ideal candidate will have a strong background in sales and customer service, with excellent communication skills and a passion for building relationships. You will be responsible for managing client accounts, identifying new business and sales opportunities, and delivering tailored marketing solutions to meet client needs. A keen understanding of the telecommunications industry and the ability to analyze market trends will be essential for success in this role. The Verizon Customer Support Representatives are results-driven and eager to contribute to our clients' growth.
Verizon Customer Support Representative Responsibilities:
- Contact new and existing customers to discuss their needs and to explain how these needs could be met by specific products and services.
- Explain products or services and prices, and answer questions from customers while closing the sale.
- Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
- Develop and maintain constructive and cooperative working relationships with the sales and management team.
- Demonstrate consistent, outstanding judgment, honesty, and integrity in all aspects of job performance in collaboration with other Verizon Customer Support Representatives, the sales team, and upper management.
- Ability to identify and maintain the most efficient process to reach the required sales outcomes.
- Work collaboratively in a team environment with other Verizon Customer Support Representatives, providing sales coaching and support to colleagues serving the same client.
Verizon Customer Support Representative Requirements:
- Minimum of a high school diploma, GED or equivalent; advanced education or degree preferred but NOT required.
- Basic experience in sales or account management, preferably in the telecommunications industry is recommended but not mandatory.
- Strong communication and interpersonal skills, with the ability to build and maintain client relationships.
- Ability to work collaboratively in a team environment alongside the Verizon Customer Support Representative department while also being self-motivated.
- Flexibility to adapt to changing priorities and a fast-paced work environment.
- Demonstrate critical thinking and strategic mindset competencies with the ability to work in complex situations.
- Reliable transportation to our onsite Oklahoma City location.
Job Type: Full-time
Pay: $675.00 - $950.00 per week
Benefits:
- 401(k)
- Mileage reimbursement
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Moore, OK: Relocate before starting work (Required)
Work Location: In person
Salary : $675 - $950
