Demo

Analyst, Accounts Receivable

Learfield
Jefferson, MO Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/7/2025

The Accounts Receivables focus specializes in managing and collecting receivables.

Essential Duties and Responsibilities

  • Responsible for handling the billing and collections of outstanding accounts receivable dollars of the existing client base
  • Responsible for researching and resolving discrepancies, handling adjustments, responding to inquiries, and reducing accounts receivable delinquencies
  • Heavy focus on collecting outstanding balances on assigned accounts
  • Investigate historical data for debts and bills
  • Enter in notes regarding collection attempts into finance software
  • Account review and reconciliation of payments and invoicing
  • Prepare adjustments as needed on assigned client accounts
  • Answer and respond to internal and external calls / emails promptly
  • Review status of delinquent accounts that appear on the monthly aging report and initiate collection action to resolve unpaid balances
  • Generate and send monthly statements to customers
  • Participate in monthly review of collection status
  • Identify issues attributing to account delinquency and discuss them with management
  • Provide timely follow-up on payment arrangements
  • Prepare documentation for submitting delinquent accounts to an attorney or outside agency for collection
  • Complete billing system updates
  • Responsible for updating customer information in the CRM system
  • Provide process improvement ideas and feedback to management
  • Perform other related duties as assigned.

Job Qualifications

  • Minimum 3 years of experience in billing and collections of corporate collections and management experience, including interaction with a large customer base
  • Knowledge, Skills & Abilities

  • Excellent communication and interpersonal skills
  • Excellent knowledge of billing procedures and various collection techniques
  • Excellent negotiation and decision-making skills; critical thinker by nature with great attention to detail
  • Must demonstrate the ability to clearly and professionally express ideas to audiences of varying levels, including coworkers, supervisors, executives, and vendors
  • Knowledge of collection laws and regulations
  • Excellent analytical, financial, and problem-solving skills
  • Intermediate to advanced experience in Excel : V-look ups and Pivot tables are a plus
  • Outgoing and extroverted personalities are ideal for this role
  • Must be able to diffuse high tension situations confidently, effectively, and professionally
  • Strong organizational and time management skills
  • Experience with Great Plains 2016 and CRM experience desirable
  • Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short / Long Term Disability.

    Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability.

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