Sr Business Intelligence Analyst

Join a strong community where all we do is care-for the children and families we serve every day, as well as for our dedicated team members. Our people are our best asset. We listen and we know what you're looking for:

• You want benefits. We support you with a minimum 50% childcare discount, immediate access to benefits, innovative health programs, 401(k) company match, and much more.
• You want balance. We offer flexible schedules that work for you, no nights or weekends, the ability to bring your children to work with you, and paid time off.
• You want opportunity. We invest in your future with ongoing training, tuition reimbursement, credential assistance, and our unique Master Teacher Program.
• You want recognition. We provide a positive, fun workplace where employees are appreciated.
  
  

The role of the Sr. Business Intelligence & Data Delivery Analyst is to support the assessment of data across all business units of Learning Care Group, to identify opportunities for improving the overall performance, and then monitoring their transformation. This role will work with structured, semi-structured, and unstructured data from disparate sources, to draw high-value conclusions which will be key to our success.

This position is based out of our headquarters in Novi, MI.

Hybrid work schedule: 2-3 days per week in office.

Job Duties, Tasks and Responsibilities:

• Provide reporting and analytic support to the field and departments within Support Central.
• Build and maintain enterprise reporting in Power BI.
• Drive cross-functional alignment on financial, KPI and ROI reporting and analysis for internal business partners.
• Initiate reporting process improvements and automation.
• Manage and support all analytic software used to provide data insights to the organization.
• Use statistical tools to identify, analyze, and interpret patterns and trends in complex datasets to identify potential issues and predict future results.
• Analyze data to find solutions to outstanding customer questions.
• Assist with ad hoc strategic and department projects as required.
• Prepare deep dive analysis of business performance.
• Maintain supporting databases, ensuring a high level of data integrity.
• Work closely with internal departments to better understand the business and ensure alignment with company's financial and strategic goals.
• Manage our internal help desk to ensure requests are being completed and internal customers are getting the information/analysis they requested.
• Prepare reports for management that identify trends, patterns, and predictions using relevant data.
  
  

Education:

Bachelor’s degree in finance, business or a related discipline.

Minimum Job Qualifications:

• Minimum of 4 years’ experience in related analyst roles.
• Expert knowledge of Excel, Power BI or other BI visualization tools.
• Working knowledge of SQL, DAX Queries.
• Candidate should be a team player with ability to work with cross-functional teams.
  
  

Other Skills and Abilities Qualifications:

• Must be able to perform, all essential functions of the job.
• Excellent customer service and follow-up skills with both internal and external customers.
• Capable of working with frequent interruptions and changing priorities.
• Effective communication skills, written, verbal and interpersonal.
• Excellent analytical and problem-solving skills, with the ability to effectively plan and lead multiple projects; must be able to develop a solid understanding of business concepts
• Ability to present to large and small groups.
• Strong organizational, communication and presentation skills.
• Self-motivated and independent thinker with a strong sense of responsibility.
• Able to prioritize and manage multiple tasks in a time sensitive environment.
  
  

Compensation and Benefits:

• Compensation based on position, education and experience. Bi-weekly paid.
• $95-102k base salary
• This position is also eligible for our Support Central bonus program which is based on annual achievement of company performance.
  
  

Health and Wellness Benefits

• Employees are eligible for a variety of health and welfare benefits based on their Full-time or Part-time status on their date of hire, which include medical, dental, vision, healthcare & dependent care flexible spending accounts (FSAs), life insurance, disability, accident, critical illness, hospital indemnity, pre-paid legal, pet insurance and identity theft protection.
• Employees are eligible to participate in our 401(k) retirement plan after 30 days of employment. Participating employees are also eligible to receive a company provided match on their elective deferrals once they reach 1 year of employment with the company.
  
  

Employee perks/discounts

• Education assistance including tuition reimbursement
• Childcare discount available to all employees
• Corporate partner Discounts
• This position is eligible for paid time off. All Corporate employees are enrolled in our Flexible Paid Time Off (PTO) plan. This plan allows for flexibility and discretion between employees and managers in taking time off - with no set accrual for vacation or sick time. Employees can use Flexible PTO for any reason and is compliant with the Colorado Healthy Families Work Act.
• Applications accepted though 3/24/25
  
  

Learning Care Group is an equal opportunity employer and will not discriminate against an employee or applicant based on race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status or any other protected status under federal, state, or local law.