What are the responsibilities and job description for the Outside Customer Service Representative position at Leavitt Machinery?
Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years.
Leavitt Machinery is now an integral entity within the Venturis group of companies, an integrated and expanding network of businesses, including over 60 branches and 1400 employees across Canada and the USA. Venturis Capital strategically invests in visionary and values-driven organizations, with expertise in the material handling equipment industry.
With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.
The Opportunity
Leavitt Machinery is looking for a motivated Sales Representative for our Customer Service Representative to join our team in Lakewood, Washington. As the Customer Service Representative, you will drive new sources of revenue for the Service department, by selling service agreements and effectively managing customer relationships.
Essential Duties & Responsibilities
As the Customer Service Representative, your key responsibilities will include:
The ideal candidate will possess the following skills, knowledge, and competencies:
Leavitt Machinery USA is proud to offer competitive compensation and flexible benefits coverage for all eligible employees:
This is a hybrid role based in Lakewood, Washington.
Leavitt Machinery & Venturis would like to thank all applicants for their interest, however; only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.
#LeavittMachinery
Leavitt Machinery is now an integral entity within the Venturis group of companies, an integrated and expanding network of businesses, including over 60 branches and 1400 employees across Canada and the USA. Venturis Capital strategically invests in visionary and values-driven organizations, with expertise in the material handling equipment industry.
With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.
The Opportunity
Leavitt Machinery is looking for a motivated Sales Representative for our Customer Service Representative to join our team in Lakewood, Washington. As the Customer Service Representative, you will drive new sources of revenue for the Service department, by selling service agreements and effectively managing customer relationships.
Essential Duties & Responsibilities
As the Customer Service Representative, your key responsibilities will include:
- Drive new Service and Parts revenue within an assigned territory
- Meet sales targets by adding accounts to maintenance programs and establishing maintenance plans for customers
- Maintain customer satisfaction and retention for assigned accounts
- Build and maintain relationships with key customer personnel
- Conduct regular customer site visits and meet with new prospective customers
- Produce leads and opportunities for all Leavitt Machinery business units
- Track leads and maintain accurate records in the CRM
The ideal candidate will possess the following skills, knowledge, and competencies:
- At least two years of previous B2B outside sales experience
- Post-secondary degree or diploma in business, operations management, sales, or a related field is a strong asset
- Strong proficiency with MS Office Suite (Word, Excel, Outlook) and experience using a CRM
- A customer service mindset
- Excellent verbal and written communication skills; demonstrated professionalism when speaking to contacts and customers on the phone
- Highly motivated to achieve results
- Ability to thrive in a fast-paced and dynamic work environment
- Valid driver’s license
Leavitt Machinery USA is proud to offer competitive compensation and flexible benefits coverage for all eligible employees:
- Company-matched 401K contributions
- Comprehensive and competitive medical health care plan
- Medical benefits and extended health service coverage
- Prescription drug coverage
- Dental plan and vision plan
- Telehealth plan with MDLive
- Life insurance and disability insurance
- Employee assistance programs
- Company vehicle
- Company cell phone and laptop
- Ongoing professional development and training opportunities
This is a hybrid role based in Lakewood, Washington.
Leavitt Machinery & Venturis would like to thank all applicants for their interest, however; only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.
#LeavittMachinery
Salary : $45,000 - $50,000
