What are the responsibilities and job description for the Part-time Office Assistant position at Lebanon Cleaning Crew?
About Us
Lebanon Cleaning Crew is a locally-owned cleaning company built on a foundation of hard work, consistency, and putting people first. We prioritize creating a welcoming and professional environment, both for our clients and our team. We are seeking a friendly, reliable, and skilled Office Assistant to support our daily operations, ensuring smooth communication and excellent service to both clients and staff.
Key Responsibilities:
- Customer Service: Serve as the main point of contact for clients via phone, email, social media, and in-person interactions, ensuring a hospitality-focused approach.
- Scheduling & Coordination: Schedule cleaning appointments and manage communication with clients and the team.
- Administrative Support: Handle payroll and invoicing tasks, and maintain accurate records.
- Communication Management: Lead the company’s public and internal communications, keeping everyone informed and engaged.
- Process Organization: Maintain and update SOPs (standard operating procedures) to support efficient onboarding and role division.
- Team Support: Use Discord for regular team communications and provide consistent updates to leadership.
- Technology & Tools: Master and use the company’s software systems to ensure smooth operations.
- Optional Growth Opportunity: Assist with marketing, social media, and community outreach if you have the skills and interest.
What We’re Looking For:
- Customer Service Pro: Proven experience in customer service or a service-based business.
- Communications Expert: Strong verbal and written communication skills, with an emphasis on professionalism and friendliness.
- Tech-Savvy Learner: General computer skills are required, with the ability to learn and master new software.
- Highly Organized: Ability to manage multiple priorities, meet deadlines, and maintain attention to detail.
- Values Aligned: Someone who embodies our core values: hard work, competence, consistency, people-first and progress.
- Reliable & Trustworthy: A dependable individual who can be counted on to take responsibility for tasks and meet deadlines.
Why Join Us?
- Location Perks: Office located in the heart of town for easy access.
- Comfortable Workspace: Complimentary snack and coffee bar, massage chair, free tanning bed, and sit/stand desks.
- Growth Potential: Opportunity to grow into a full-time, long-term role as we expand.
- Team-Oriented Culture: Be part of a team that values relationships and mutual success.
Requirements:
- At least 1 year of experience in customer service or a related field.
- Demonstrated ability to manage tasks and meet deadlines independently.
- Strong communication skills across various channels (phone, in-person, email, social media).
- Flexible to learn new systems and adapt to the dynamic needs of the company.
How to Apply:
Please fill out our online application at this link (you may need to copy/paste it.)
https://forms.clickup.com/2272039/f/25at7-763/DCPV4BZC8SQP8WTSO5
We will only view candidates from that source and will not be responding here on really.
We’re excited to welcome someone who is passionate about serving people and helping a small business thrive!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 25 – 40 per week
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $16 - $18