What are the responsibilities and job description for the Aesthetics Guest Coordinator position at Lecada Medical Artistry?
LECADA is a well-established medical aesthetics practice providing innovative, award-winning non-surgical cosmetic treatments and skin rejuvenation solutions. Conveniently located in South Tampa, we are presently seeking a Guest Coordinator to join our valued team. At Lecada, quality care and patient satisfaction is at the forefront of all we do. Our Guest Coordinator is the first point of contact existing or potential patients have with Lecada. The ideal candidate for this multi-faceted position would recognize the importance of that first impression and share the same level of customer service commitment with an enthusiastic, positive attitude to ensure an exceptional experience for all our patients.
Qualifications:
Front desk experience (preferably in med spa, medical office or high-end retail)
Customer service experience
Some knowledge of cosmetic treatments and products (preferred)
Special Skills and Abilities:
Present a positive, courteous and professional image
Strong interpersonal and communication skills
Willing attitude, cheerful, friendly demeanor
Excellent customer service from initial contact to resolution
Ability to multi-task, use sound judgement, utilize strong decision making and follow-up
Maintain a high attention to detail
Work independently with confidence and poise
Proficiency in operating related office equipment
Understand the need for discretion and confidentiality
Job Description/Functions, Duties and Responsibilities:
Meet and greet all patients and vendors. Obtain necessary forms and assist when necessary.
Receive and follow -through with incoming calls and emails courteously and efficiently
Foster and nurture positive relationships with patients
Encourage potential patients to schedule complimentary consultations, promote products and services
Coordinate patient and provider schedules
Maintain records
Open and close office. Collect and post payments
Initiate or assist with any task, duty, or project necessary to ensure efficient functioning of the office
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus opportunities
Work Location: In person
Salary : $20