What are the responsibilities and job description for the Office Services Coordinator position at Ledgent Technology?

Office Services Coordinator

Duration - 6 Months, Contract, W-2

Location - Onsite in Irvine, CA

Pay - $34.49 / hr

Job Profile :

Experienced customer-centric front of house / hospitality / concierge professional with excellent communication and interpersonal skills based in our Irvine location. Ability to work at both strategic and operation levels with attention to detail. Bring innovation and creativity to deliver best in class client experience. Candidate should be able to demonstrate where they have added client experience value in previous employment.

This position within Office Services provides site leadership and manages site hospitality services (e.g., visitor coordination, meetings, and catering support etc.) and operations (facilities maintenance, moves, health and safety, physical security etc.) while working under minimal direction. Office Services mission is to provide business driven support to our site that is cost-effective, innovative, flexible, and responsive to change. Office Services Associates are stewards of the company's physical environment and providers of premium support services to the company's business units, core values, and culture.

Primary Responsibilities :

Client Experience : Daily operational support for the site, which includes visitor services, meeting setups, supply management, office supply management, and timely responsiveness to customer requests to ensure that all associates and visitors receive an exceptional client experience.
Industry Insight and Cross-Site Collaboration : Stays current with industry trends and understands how external factors may impact our business. Builds relationships and works collaboratively with cross-site Office Services Subject Matter Experts in other assigned areas.
Client Satisfaction & Conflict Resolution : Develop and maintain professional relationships with internal and external clients to monitor client feedback and satisfaction levels, proactively addressing any concerns or issues to maintain high levels of client satisfaction. Proactively engages with key internal customers to develop constructive relationships.

Qualifications :

You are an experienced customer-centric front of house / hospitality / concierge professional with excellent communication and interpersonal skills.

You have the ability to work at both strategic and operation levels with attention to detail.

You can bring innovation and creativity to deliver best in class client experience. Candidate should be able to demonstrate where they have added client experience value in previous employment.

You can demonstrate the ability to coordinate work among external third parties and internal functions .

You can demonstrate an initiative by identifying issues and recommending innovative solutions .

You can demonstrate sound judgment in resolving matters of moderate complexity .

You can demonstrate the ability to collaborate and develop / maintain working relationships inside and outside the company for effective completion of business objectives.

You can demonstrate the ability to lead projects autonomously.

Technical Skills :

You have strong computer skills.

Microsoft Office proficiency required.

Experience with PowerBI is preferred but not required.

Experience with Ariba is preferred but not required.

Skillsets :

Customer-Centric : Strong customer service orientation. With a deep understanding and commitment to delivering exceptional client service.

Communication : Excellent in written and verbal communication and interpersonal skills to interact effectively with clients, visitors, and stakeholders.

Adaptability : Ability to adapt to changing client needs and operational requirements.

Flexibility : Ability to multi-task, project manage and stay organized.

Data Analysis : Utilize data and feedback to identify issues / trends and makes

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Salary : $34

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