What are the responsibilities and job description for the Sr. Service Desk Administrator position at Ledgent Technology?
Ledgent Technology's client is actively seeking a Senior Service Desk Administrator to join their team in Texas. The ideal candidate will possess strong technical expertise and leadership skills to ensure smooth operations and effective IT support across multiple locations. This role is crucial in managing service desk escalations and coordinating various administrative tasks.
- Handle Service Desk escalations as needed.
- Responsible for Windows Server backups.
- Handle local network administration for 8 locations.
- Administer Microsoft Defender.
- Manage Microsoft Teams administration.
- Act as a liaison with third-party vendors for upgrade and migration projects.
- Extensive experience in IT service desk support and administration.
- Proficient in Windows Server management and backups.
- Strong knowledge of network administration and troubleshooting.
- Experience with Microsoft Defender and Teams administration.
- Ability to manage multiple locations effectively.
- Excellent communication and problem-solving skills.
- Experience working with third-party vendors for IT projects.
The position requires a full-time commitment with standard work hours from Monday to Friday, 8:00 AM to 5:00 PM.
The company offers a competitive salary range from $38 to $50 per hour, depending on experience and qualifications. Additional benefits include health insurance, paid time off, and opportunities for professional development.
This role provides an exciting opportunity to work in a dynamic and challenging environment where the Senior Service Desk Administrator will play a key role in the organization's IT operations. The position offers growth potential and the chance to work with a talented team dedicated to technological excellence.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Salary : $38 - $50
