What are the responsibilities and job description for the AR Specialist position at Ledgent?
Are you a detail-oriented, problem-solving pro with a knack for customer service? We're looking for a dynamic Accounts Receivable Specialist to join our clients team on a permanent basis. You'll be responsible for managing customer claims, resolving disputes, and keep things running smoothly. If you enjoy working with numbers and people, and love being part of a collaborative environment, this is the on-site role for you!
What You'll Be Doing:
* Research and resolve customer program deductions, returns, operational fees, and short payment claims
* Gather and verify claims documentation from customers, remittance advice, or web portals to make sure everything is in order
* Investigate and process claims for unauthorized deductions, track returned products, shortages, and fees, all while keeping things organized
* Maintain customer-specific requirements and ensure every deduction and partial payment is coded correctly
* Keep our dispute management database up-to-date, assign cases for validation, and work with cross-functional teams to get to the bottom of customer account issues
* Support the reconciliation process, manage portals, track claims, and help your team stay on top of month-end closing and year-end audits
* Prep Excel uploads, assist with payment application errors, and generate monthly reports on denied disputes like an expert
What You Bring to the Table:
* Previous experience in Accounts Receivable-if you've worked with Microsoft Dynamics, even better!
* Strong Excel skills, including pivot tables and VLOOKUP (you know your way around a spreadsheet)
* A proactive attitude when it comes to customer follow-up and collaborating with cross-functional teams
* Ability to prioritize and meet deadlines
* Excellent written and verbal communication skills-talking to people is what you do best!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Salary : $26 - $29
