Sales Administrator

Overview
We are seeking a motivated, entry-level individual excited to learn about Sales. The Sales Administrator will support Inside Sales Reps with communicating with customers, placing orders, and other Sales/Customer Service duties. They will make calls and send e-mails to customer accounts in order to facilitate active account sales and reactivating inactive accounts by gathering information on active and inactive clients. The position is part-time and temporary, with the opportunity to advance to full-time plus complete benefits.

QUALIFICATIONS/REQUIREMENTS:

• High School diploma or equivalent.
• Prefer one to two (1-2) years of Sales/Customer Service experience, preferably in a manufacturing environment.
• Must possess strong verbal and written communication skills.
• Ability to problem solve and make decisions with limited supervision.
• Strong organizational skills and positive team attitude.
• Capability to use a variety of office equipment such as computer, fax machine and copy machine.
• Working knowledge of MS Office and e-mail use.

DUTIES AND RESPONSIBILITIES:

• Provide sales support to ISRs by calling on their inactive clients, putting in sample requests, and placing sales/purchase orders for them into the sales system.
• Make outbound calls and take incoming calls from current and prospective customers on a daily basis.
• Mandatory daily requirements of high volume outbound calls and e-mails.
• Place orders, update the sales order system, and work with the customer service team to maintain a standard of excellence for our clients.
• Identify and pursue new customers and projects to increase sales volume.
• Enter all necessary data into the computer system and maintain reports for your ISRs.
• Provide all necessary information needed to resolve any discrepancies in orders taken and/or shipped.
• Follow up on all quotes, samples and opportunities in daily sales report.
• Communicate any problems or special requests made by the customer and/or distributor to the appropriate personnel.
• Maintain detailed and accurate records of customer comments and/or complaints regarding all products.
• Report all customer concerns to Upper Management in less than 24 hours.
• Perform others duties as assigned.

Job Types: Part-time, Temporary

Pay: $17.00 - $18.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• Flexible schedule
• Opportunities for advancement

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Application Question(s):

• Describe your comfort level with professionally speaking to customers over the phone.

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Ability to Commute:

• Torrance, CA 90505 (Required)

Work Location: In person

Salary : $17 - $18